JOB DESCRIPTION: SALES OPERATION COORDINATOR POSITION SUMMARY

The Sales Operation Coordinator plays a critical role in supporting the sales team by managing processes, ensuring data accuracy, and coordinating communication between sales, operations, and other departments. This position is responsible for maintaining CRM data, preparing reports, coordinating order fulfillment, and assisting in the execution of sales strategies to drive efficiency and growth.

QUALIFICATIONS

• Education: Bachelor’s degree in Business Administration, Sales, Marketing, or related field.
• Experience:
• 2–4 years in sales operations, sales support, or customer service roles (HVAC, manufacturing, or distribution industry preferred).
• Skills:
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in CRM systems (Salesforce, HubSpot, or equivalent) and MS Office Suite (Excel, PowerPoint, Outlook).
• Analytical skills with the ability to interpret data and generate actionable insights.
• Detail-oriented with strong problem-solving capabilities.

• Act as the main point of contact between sales, logistics, finance, and customer service.
• Coordinate order processing, from quotation to delivery, ensuring accuracy and timely fulfillment.
• Support sales representatives with documentation, proposals, and client presentations.
• Monitor sales pipeline, track progress, and ensure timely follow-ups.