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Sales Operation Executive (OGC_ at SGS
Ho Chi Minh City, , Vietnam -
Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

0.0

Posted On

27 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Sales Operations, Client Relationship Management, Quotation Preparation, Documentation Management, Sample Tracking, Process Improvement, Communication Skills, Phone Handling, Customer Service, Billing Coordination

Industry

Professional Services

Description
Company Description SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of over 100,000 dedicated professionals. With more than 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability. Job Description Handle incoming inquiries and proactively contact potential clients; prepare and follow up on quotations based on client requirements (samples, TAT, test scope, pricing). Manage documentation processes including application forms, contracts and billing details, ensuring accuracy and completeness. Coordinate sample submissions and track progress; communicate with clients on sample status, pending documents and reporting timelines. Support client management by handling feedback, complaints and maintaining relationships with existing accounts. Work closely with laboratory, customer service and operations teams to ensure smooth service delivery. Drive sales effectiveness through process improvement, reporting, marketing materials preparation and follow-up on outstanding payments. Qualifications - At least one year experience in oil & gas, Industrial Lubrication, Electrical Engineering, Rotating Equipment Maintenance or related fields. - University degree in a relevant field. - Excellent communication and phone-handling skills. - English level B equivalent.
Responsibilities
Manage incoming inquiries, prepare quotations, and coordinate sample submissions and documentation for clients. Collaborate with laboratory and operations teams to ensure smooth service delivery and drive sales effectiveness through reporting and process improvement.