Sales Operation Senior Specialist at Danaher - Canada

Pudong, Shanghai, China -

Full Time

Start Date

Immediate

Expiry Date

27 Dec, 25

Salary

0.0

Posted On

28 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Operations, Order Processing, SAP, Excel, Medical Device, Life Sciences, Compliance, Cross-Functional Collaboration, Analytical Skills, Process Improvement, Rebate Management, Inventory Management, Communication, Self-Motivated, Continuous Improvement, Problem Solving

Industry

Medical Equipment Manufacturing

Description

Key Responsibilities 1. Order Management • End-to-end order processing via SAP (order entry, OTD update, billing validation during cut-off week, backorder reporting, expiration date tracking). • Manage returns process: approval workflow, SAP return order creation, replacement orders, and documentation filing. • Execute monthly rebate order reconciliation, coordinate reagent shipments with Supply Chain, and maintain YTD rebate trackers. 2. Sales Team Collaboration & Daily Management • Lead LBE Meetings (Daily Management) to review order progress, identify bottlenecks, and drive sales accountability using Push Module data. • Input and calibrate PBI pacing data for sell-in target tracking. • Act as primary contact for sales teams & distributors for order-related communications. 3. Compliance & System Support • Maintain GSP system (distributor certification uploads) and assist annual sales LOA issuance. • Support Internal Audits (IA), export documentation (COA/customs forms), and Trade Compliance coordination. • Participate in SAP UAT testing for system upgrades. 4. Process Improvement • Update medical device SOPs (e.g., Q13 Sales Management Policy), channel access protocols, and one-time sales workflows. • Generate critical reports: sell-in/backorder to Finance, sell-thru to Commercial Leadership. • Support the launch of an order management system Qualifications • 5-7 years’ sales operations experience with hands-on order processing in SAP • Proven track record of facilitating LBE/daily sales meetings and driving action plans with sales teams. • Advanced Excel skills (pivot tables, complex formulas) • Experience in medical device/life sciences industries, familiarity with GSP compliance. • Cross-functional collaboration (Supply Chain, Finance, Legal) on agreements/audits. • Strong analytical ability to interpret rebate logic, inventory health (DIOH), and sales trends. • Hands-on experience in system launch phases for order processing platforms will be highly advantageous. Soft Skills: • Ability to thrive in fast-paced environments (e.g., cut-off week pressure). • Excellence in communication to influence sales stakeholders and resolve conflicts. • Self-motivated, keep curiosity on continuous improvement, and result-driven. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.

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Responsibilities

The Sales Operation Senior Specialist will manage end-to-end order processing, including returns and rebate order reconciliation. They will collaborate with sales teams to drive accountability and support compliance and system improvements.