COMPANY OVERVIEW

Dingdong Maicai, a leading fresh grocery e-commerce platform, is expanding its successful B2B fresh grocery delivery model to Singapore’s vibrant F&B sector. Building on our proven track record in markets like Dubai, we are dedicated to provide efficient, high-quality fresh product solutions to restaurants, cafes, and food establishments across Singapore. Join our dynamic team and play a key role in shaping the future of fresh food supply chain in Singapore.

JOB REQUIREMENTS:

• Diploma or above, with 2+ years in product operations, preferably in fresh food industry.
• Strong analytical, problem-solving, and data skills.
• Good cross-functional communication and project coordination.
• Team player, strong communicator, able to work under pressure.
  Registration No. 202431779D
  EA No. 25S2678
  EA Personnel： R2512853

• Manage end-to-end client operations, including market development, pricing, invoicing, and fulfillment, ensuring business targets are met.
• Maintain accurate product and pricing data; track key metrics (GMV, margin, penetration, retention) and provide reports for decision-making.
• Build and improve customer management processes, ensuring accurate and timely data.
• Work with sales, operations, and finance teams to ensure smooth order-to-after-sales service and enhance customer experience.
• Research canteen, hotel, and restaurant markets to understand customer needs, trends, and competitors; deliver analysis reports and actionable recommendations.
• Use data and research to refine customer solutions and develop phased strategies on products, marketing, and sales to boost market share and margins.