100.000 Produkte und Werkzeuge aus den starken Metallen Wolfram und Molybdän: das ist seit über 100 Jahren unsere Mission und unsere Leidenschaft, die 11.000 Mitarbeiter:innen aller Welt teilen.
Wir von der Plansee Group haben noch viel vor – und werden mit Ihnen noch besser! Werden Sie Teil unseres Teams!
As Sales Operations Specialist, you play a key role within the Central Sales Organization overseeing the quote-to-cash process ensuring its efficiency and alignment with customer needs to foster customer satisfaction.

Your role:

• Takeover Customer Service Process Support: continuous improvement of processes and procedures
• Enter, manage customer claim requests in SAP, monitor improvement through related problem-solving methods
• Be responsible for Material- and Customer Master e.g.

Your profile:

• Hold a Bachelor Degree in Business or a related field preferred and min. 5 years’ experience in a customer service role, preferably in a multinational industrial environment
• Fluency in English – French or German languages would be considered as an asset.
• Knowledge of SAP module SD/MM as well as MS Office Suite (Word, Excel, PowerPoint, Outlook) would be considered as an asset.
• Excellent interpersonal skills, methodological approach to problem solving and follow-up

Our offer:

• A 12 months contract within our international and centralized Sales organisation team
• Responsible work, a dynamic team and an excellent working atmosphere
• Attractive work conditions (insurance, company restaurant, flexible working time, free parking…)
• Intensive initial training and ongoing development

Arthur Wolter | Recruiter | +352 (31) 2085566 | CERATIZIT Hard Material Solutions S.a.r.

• Takeover Customer Service Process Support: continuous improvement of processes and procedures
• Enter, manage customer claim requests in SAP, monitor improvement through related problem-solving methods
• Be responsible for Material- and Customer Master e.g