Sales & Operation Specialist at MiiR Holdings, LLC

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

80000.0

Posted On

15 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Support, Order Management, Customer Success, Logistics Coordination, Data Analysis, Communication Skills, Problem Solving, Process Improvement, Project Management, Attention to Detail, Organizational Skills, Collaboration, Adaptability, Sustainability, Team Support

Industry

Retail

Description

Description POSITION: Sales & Operations Specialist REPORTS TO: VP of Global Sales HOURS: Full Time/Salary LOCATION: Hybrid (Washington or Idaho Residents Only) About MiiR: Founded in 2010 in Seattle, MiiR is a design-forward brand creating premium products—from stainless steel drinkware and coffee tools to everyday gear and apparel. Rooted in sustainability and function, we partner with like-minded companies, nonprofits, and retailers to bring thoughtful, custom-branded solutions to life. MiiR is independently owned and operated and proud to be a Certified B Corporation, The Climate Label Certified brand, Certified Evergreen company, and member of 1% for the Planet. To date, we’ve donated over $5 million, supporting 200+ nonprofits and empowering 115,000+ people in 26 countries through clean water, health, and community projects. About the Position Join MiiR as a Sales & Operations Specialist and become a part of the operational backbone of our growing sales organization. In this dynamic position, you'll assist in orchestrating the entire sales order lifecycle—from initial entry through final delivery—while serving as a critical connector between our sales, operations, and marketing teams. This role offers an exceptional opportunity to gain comprehensive business exposure and build a foundation for career growth within our mission-driven organization. What You'll Do Order Excellence & Customer Success Own the complete order management process: entry, processing, freight coordination, and delivery tracking Partner with customers and sales leads to provide accurate shipping timelines and competitive freight quotes Coordinate international shipping logistics and documentation for our global customer base Assist in digital renders and physical sampling as needed Proactively identify and communicate potential delivery challenges, ensuring seamless customer experiences Cross-Functional Support Serve as a liaison between sales, operations, and marketing teams Drive process improvements by identifying inefficiencies and collaborating on solutions Maintain project visibility and accountability through Asana and other project management platforms Support sales team effectiveness through timely reporting and documentation Continuous Improvement Champion operational excellence by streamlining workflows and enhancing communication protocols Contribute to the development of scalable processes as we expand into new channels and product categories Partner with Sales Leadership to implement data-driven improvements Requirements What You Bring Essential Skills Proven experience supporting sales teams in fast-paced environments Advanced Excel proficiency (VLOOKUPs, pivot tables, data analysis) Exceptional attention to detail paired with strong organizational capabilities Outstanding written and verbal communication skills Comfortable working with a wide variety of customers and channels Customer-first mindset with demonstrated problem-solving abilities Success Attributes Thrives in collaborative, cross-functional environments Brings urgency and follow-through to every task Adaptable and resilient when managing competing priorities Passionate about sustainable business and MiiR's B Corporation values Excited to travel occasionally for trade shows and team events Core Benefits 100% employer-paid medical, dental, and vision insurance for eligible employees 401(k) with company match Generous paid parental leave Flexible time off policy Monthly cell phone stipend One-time home office setup stipend Work-Life Perks Hybrid work environment with flexibility and trust Discounts on MiiR products + pro deals with top outdoor brands Work with a Certified B Corp committed to sustainability, community impact, and thoughtful growth At MiiR, we strive to offer competitive, equitable pay paired with meaningful benefits, flexibility, and a mission-driven culture. Our salary ranges are thoughtfully benchmarked to reflect our size, stage, and values as an independently owned, Certified B Corporation. The salary range for this role is $65,000-$80,000. New hire salaries typically fall between the range minimum and midpoint, depending on job-related skills, experience, and expertise as assessed during the interview process. Inclusion at MiiR At MiiR, we’re committed to building an inclusive workplace where diverse backgrounds, and experiences are welcomed and valued. We believe equity and representation strengthen our team, our impact, and the communities we serve.MiiR is an equal opportunity employer. We encourage all qualified candidates to apply—especially those who bring new perspectives to our work and mission.

Responsibilities

The Sales & Operations Specialist will manage the entire sales order lifecycle, ensuring seamless customer experiences and effective communication between teams. This role also involves driving process improvements and supporting the sales team with timely reporting.