ABOUT US

At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.
The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.
We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together.

ABOUT YOU: SKILLS AND QUALIFICATIONS

• Bachelor’s or Master’s degree.
• Minimum 5 years work experience.
• Eagerness and curiosity to build deep understanding of the end-to-end fuels industry in the markets supported, seizing every opportunity to absorb information and knowledge from sales and other colleagues.
• Project management skills is an advantage.
• Effective in working and collaboration with others and working in teams (particularly with remote / cross-cultural colleagues).
• Strong sense of ownership, initiative and accountability.
• Excellent organization and time management skills; able to handle stress and high workload in a dynamic environment under time pressure and changing priorities.
• Highly driven by creating business value and demonstrating a bias for action.
• Good analytical skills, and high attention to data, capable of turning insights into an action.
• Strong controls and safety awareness and mindset.
• Computer savvy, able to work with multiple platforms, interest in technology solutions and digitalization.
• Full professional proficiency in English (C1) and working professional proficiency in French or Norwegian (B2).

EXXONMOBIL IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, AGE, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, CITIZENSHIP STATUS, PROTECTED VETERAN STATUS, GENETIC INFORMATION, OR PHYSICAL OR MENTAL DISABILITY.

Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.
Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships

WHAT ROLE YOU WILL PLAY IN OUR TEAM :

The Sales Operation Advisor works day to day with the Commercial and Retail fuels field sales account managers in specific geographies in the Europe Middle East and Africa markets enabling the execution of the business strategy. She/he will support Sales in maintaining relationships with existing customers and pursuing new market opportunities in order to grow a profitable business, enhancing sales effectiveness and delivering an outstanding customer experience. As a subject matter expert in key internal process areas she / he creates capacity for the sales account managers to sell more and focus on core field sales activities. It may include but is not limited to back-office sales support, contracting support, providing analytical and reporting capabilities, involvement in project management activities, driving continuous process improvements & simplifications, support in compliance and controls activities. The role will also enable understanding of and alignment on Sales priorities across different functional groups contributing to the sales process effectiveness (e.g. Marketing, Customer Services, Supply, Law, Tax,) and act as a conduit for these organizations into the sales teams.
The Sales Support Advisor may also lead or participate in cross functional projects. These projects typically aim at improving sales excellence, customer experience, enhancing system capabilities or making sure compliance with laws and regulations.

WHAT YOU WILL DO:

• Support planning and execution of new deals with customers (negotiation preparation, contract development, systems set-up).
• Drive incident management, work with Customer Service and others to investigate root causes & resolve sensitive and/or structural customer issues.
• Ensure contract administration and maintenance, including tracking of execution of contractual terms and compliance.
• Deliver sales pipeline analytics, market & customer insights and stewardship reports up to Sales management level.
• Successfully deliver and implement projects
• Coach and mentor junior team members.
• Oversee management of change activities, drives adoption and benefit capture for new processes and projects. Develop training and communication plans to support project/process implementation; coordinate and deliver related activities.
• Based on customer and user feedback, situation analysis, and data insights identifies opportunities to improve business performance, and ensures that a continuous learning cycle is in place.
• Assist Sales management with material, data and market intelligence to make informed business decisions.
• Organize meetings and customer events as required.