SALES OPERATIONS ASSOCIATE (F/M/D)

at  Ralph Lauren

Ref #:
W158932
Department:
Sales & Customer Support
City:
München
State/Province:
Bavaria
Location:
Germany
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
In your role as Sales Operations Associate (m/f/d) as of March 2025 in Munich you will be part of our Sales Operations team and responsible for all administrative and organizational aspects of daily business operations.
Essential Duties & Responsibilities

What you do

• Contact person for our key account customers for all administrative and operational matters in Sales Operations
• Handling of order management (SAP & EDI order processing, order split, order reconciliation, order communication and order release)
• Creation of analyses and reports for internal and external provision
• Monitoring of order release and seasonal deliveries
• Active support in achieving our fiscal and quarterly targets
• Complaints and returns management
• Close cooperation and coordination with adjacent departments (Sales, Finance, Logistics, Production, and Brand Planning)
• Regular exchange with the regional Sales Operations team and our EMEA headquarter
• Participation in internal projects process optimization

Experience, Skills, and Knowledge

Who you are

• Successfully completed academic education with a business background, preferably related to the fashion sector
• Confident handling of MS Office (excellent Excel skills are required)
• Relevant professional experience in a similar position, ideally in key account management
• Enjoyment in dealing with B2B customers, characterized by a high degree of service orientation and communication skills
• Analytical and strategic way of thinking, as well as structured task & time management
• Very good written and spoken German & English skills (minimum level B2)

Are you interested in working for one of the world’s most successful fashion brands and continuing your career in an international environment with varied tasks? We value the talent of each individual and therefore offer many exciting opportunities for individual development. We believe that our employees are key to achieving our business goals and therefore contribute to the success of our company. If you would like to become part of our unique success story and join our dynamic team of experts, please apply with your complete documents (cover letter incl. salary requirement & notice period, resume, references) to us!

• Contact person for our key account customers for all administrative and operational matters in Sales Operations
• Handling of order management (SAP & EDI order processing, order split, order reconciliation, order communication and order release)
• Creation of analyses and reports for internal and external provision
• Monitoring of order release and seasonal deliveries
• Active support in achieving our fiscal and quarterly targets
• Complaints and returns management
• Close cooperation and coordination with adjacent departments (Sales, Finance, Logistics, Production, and Brand Planning)
• Regular exchange with the regional Sales Operations team and our EMEA headquarter
• Participation in internal projects process optimizatio