Sales Operations Coordinator at Ali & Sons

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

0.0

Posted On

08 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Operations, Sales Administration, Business Operations, Automotive Sales Support, Inventory Management, Analytical Skills, Attention to Detail, Communication Skills, Problem-Solving, Collaboration, Microsoft Office, Dealership Management Systems, Organizational Skills, Multitasking, Customer Service, Operational Efficiency

Industry

Maritime Transportation

Description

Key Responsibilities: * Monitor vehicle stock and maintain accurate inventory records through the digital portal. * Allocate vehicle reservations and manage stock availability as required. * Support the sales team by initiating and processing vehicle tagging and de-tagging requests. * Receive, consolidate, and coordinate vehicle cancellation requests with the Finance team until completion. * Validate and process customer refund requests in accordance with company procedures. * Oversee and support the day-to-day operations of the showroom to ensure smooth business activities. * Compile, analyze, and generate sales performance reports for management review. * Coordinate with Sales, Finance, Logistics, and other departments to ensure efficient workflow and timely completion of tasks. * Review operational processes, identify inefficiencies, and recommend improvements to enhance productivity and customer service. * Maintain accurate records and ensure compliance with company policies and operational procedures. * Perform additional administrative and operational duties as assigned by management. Role Purpose To support the efficient operation of the Sales Department by managing vehicle stock, coordinating sales administration processes, ensuring accurate reporting, and facilitating seamless communication between departments, ultimately contributing to operational efficiency, customer satisfaction, and business success. What We're Looking For: Experience: Minimum of 2 years of experience in Sales Operations, Sales Administration, Business Operations, Automotive Sales Support, or a similar administrative role. Education: Bachelor's Degree in Business Administration or a related discipline. Languages: Fluency in English is essential. Software Skills: Computer literate with proficiency in Microsoft Office applications and dealership management systems. Equipment Knowledge: Proficient in the use of computers, telephones, and standard office equipment. Personal Attributes: Strong organizational and analytical skills, excellent attention to detail, ability to multitask in a fast-paced environment, effective communication skills, problem-solving mindset, and the ability to collaborate with cross-functional teams. Why Join Ali & Sons? At Ali & Sons, we are committed to excellence, innovation, and delivering exceptional customer experiences. As part of one of the UAE's most respected and diversified business groups, you will benefit from: * A professional and collaborative work environment. * Opportunities for learning, development, and career growth. * Exposure to internationally recognized automotive brands and business operations. * A culture that values teamwork, professionalism, and continuous improvement. * The opportunity to contribute to the operational excellence and success of a leading automotive organization. MG British motor brand MG has been around since the 1920s, representing a long and prestigious pedigree in the world of cars. Today, the company has a global presence with an impressive fleet of vehicles for all needs. Inter Emirates Motors, a subsidiary of Ali & Sons Holding started its partnership with MG in late 2020. Today, it operates six showrooms and five service centres in Dubai, Abu Dhabi, Ras Al Khaimah, Sharjah, and Al Ain. With almost 100 after-sales representatives, we ensure our customers get the best possible service throughout their buying journey.

Responsibilities

The Sales Operations Coordinator is responsible for managing vehicle stock, coordinating sales administration processes, and ensuring accurate reporting. This role supports the sales team and facilitates communication between departments to enhance operational efficiency.