POSITION SUMMARY:

We are seeking a detail-oriented and proactive professional to serve as the primary liaison between our manufacturer sales representatives and Fire-Dex. This role will be responsible for managing and streamlining communications, maintaining accurate data in Salesforce, and overseeing a variety of administrative functions, including contract management. The ideal candidate will possess strong organizational skills, a collaborative mindset, and the ability to navigate cross-functional priorities.

QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Communications, or related field (or equivalent experience) preferred.
• 2+ years of experience in a liaison, administrative, or coordinator role—preferably in a manufacturing or sales environment.
• Proficiency in Salesforce CRM preferred.
• Strong organizational skills with excellent attention to detail.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to understand and interpret technical data and specifications
• Possess a strong sense of urgency, follow-through, and diligence, including meeting deadlines and can remain organized with and keep track of multiple sources of information and data
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

PREFERRED SKILLS:

• Experience with Salesforce.
• Familiarity with manufacturer–sales representative relationship dynamics.
• Knowledge of supply chain or manufacturing processes.

MORE ABOUT US:

• Our values include fun, integrity, respect, and excellence = FIRE!
• Headquarters in Medina, OH (in between Cleveland and Akron)
• 40 plus years in business
• Multi award-winning organization – including multiple repeat recognition as a Top Workplace by NorthCoast 99, INC 5000, Family Business Achievement Awards, Smart Culture Awards, Cascade Business Growth Awards and Weatherhead 100!