ABOUT US

StraighterLine is the leading provider of high-quality, affordable, online courses that help learners earn college credit and meet their professional goals. Each year, 150,000 learners take one of StraighterLine’s 215 courses to upskill into new careers or earn credit from over 2,000 colleges and universities worldwide. StraighterLine works with institutions and corporate partners to provide their students and employees with flexible education options that allow them to work and learn at their own pace. Visit www.straighterline.com for more information.

ABOUT THE ROLE

As the Sales Operations Coordinator, you’ll be the engine behind our partnership operations. You’ll build and manage internal systems, create reporting tools, and support strategic execution across the partnership lifecycle. Your work will help our team close, onboard, and scale partnerships efficiently and effectively.

KEY RESPONSIBILITIES

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• Build and manage operational workflows that support partner onboarding, performance tracking, and quarterly reviews.

• Develop and maintain dashboards and templates for reporting student activity, revenue performance, and partnership health.
• Coordinate cross-functional projects with marketing, support, product, and finance teams to ensure partner deliverables are met.
• Implement and refine CRM (Salesforce) processes to improve data integrity and forecasting.
• Support the creation of internal documentation and SOPs that ensure scalable and repeatable processes.
• Track contract milestones, renewal dates, and onboarding checklists for all partners.
• Analyze trends in partner engagement and student performance to flag risks and opportunities.
• Serve as the operations lead during partnership campaigns and initiatives, ensuring timely execution.
• Identify gaps in current tools or workflows and recommend improvements for efficiency and clarity.
• Support limited conference logistics and pre/post-event partner communications.