Conferma is a global payment technology company who combine innovation and expertise to push the boundaries of what can be achieved in the world of virtual payments. We were created in 2005 and were more recently acquired by Sabre, with additional investment from Mastercard. Over the past decade, the Conferma ecosystem has grown, enabling us to become the world’s largest payments platform for virtual cards.
We’ve engineered connectivity to over 85 of the world’s best commercial card partners, over 700 travel management companies and over 150 travel technology partners. Every day, our team members work together to make it easier for travellers to connect with people and places. Our teams include passionate people dedicated to providing an environment that encourages partnership, a place where you feel like you belong, and where you are empowered to succeed. We look forward to having you join our journey - and seeing how far we can go, together.

POSITION

Conferma is looking for an experienced Sales Operations Director to develop and implement sales, planning, processes, tools and procedures to increase efficiency, productivity and revenue. Partnering with the Commercial Leadership team to drive growth and remove operational barriers in support of the business strategy and objectives will be a critical element of the role. The successful candidate will be a highly structured and driven professional, with experience in analytical rigor, project management and a mix of strategic and operational work. This is a great opportunity for A self-starter who can quickly jump in and take day-to-day ownership of Sales Operations and drive key strategic initiatives and their outcomes from the ground up. This role will report directly to the Chief Commercial Officer.

REQUIREMENTS

• Own day-to-day business operations for the Commercial team including setting sales plans, tracking KPIs, managing inbound lead allocation, pipeline oversight, monitoring client engagement (eg: account plans, QBR’s) and other key processes.
• Drive strategic initiatives to develop, implement and optimise planning, processes and procedures to increase the Commercial team’s efficiency, productivity and revenue.
• Drive the sales forecasting process - engaging the Commercial team with their pipeline to drive timely and accurate positioning.
• Work with Finance team to develop, implement and refine reporting to measure the effectiveness of revenue processes.
• Project manage key change initiatives which impact the sales organisation (eg: enhancements to CRM tool - Salesforce, Territory design etc).
• Develop strong performance data that measure progress against goals, driving actionable insights that inform key leadership decisions and drive growth across the business.
• Present pipeline insights across the business ensuring a high level of data integrity through collaboration with the Commercial team.
• Ensure collaborative and effective communication with critical teams including customer support, customer success, implementation, customer service delivery and product.
• Design Sales technology roadmap and influence investment
• Implement a Rhythm of business for the commercial team that creates consistency as the business grows
• Over time collaborate with HR teams to design and execute Sales enablement and Sales Incentive programs

Please refer the Job description for details