WHAT ARE WE HIRING FOR?

We’re looking for a data-driven Sales Operations & Insights Analyst to own CRM strategy, sales process optimization, and cross-functional analytics for our UK commercial team. You will be at the centre of helping us grow smarter — streamlining workflows, delivering powerful insights through SQL and Power BI, and driving better decisions with high-quality data. This role is part sales ops, part strategic analyst, and fully critical to our UK success story.

Lead UK sales operations, including CRM (Workbooks) ownership, automation of workflows, onboarding process refinement, and internal documentation.
Build and maintain scalable dashboards and reports using SQL and PowerBI to provide visibility into pipeline, performance, and portfolio trends.
Collaborate with internal stakeholders to deliver insights that drive conversion, retention, and growth.
Develop and maintain accurate market mapping data, including target customer segmentation and prospecting intelligence.
Monitor and analyze customer health and engagement metrics to flag risks and uncover opportunities.
Ensure CRM data hygiene and build automation to enhance data accuracy and reporting reliability.
Identify and implement process improvements across the UK sales workflow to increase productivity and insight delivery.
Deliver projects and ad-hoc analyses as requested by the Commercial Director