Join phData, a dynamic and innovative leader in the modern data stack. We partner with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean and dbt to deliver cutting-edge services and solutions. We’re committed to helping global enterprises overcome their toughest data challenges.

phData is a remote-first global company with employees based in the United States, Latin America and India. We celebrate the culture of each of our team members and foster a community of technological curiosity, ownership and trust. Even though we’re growing extremely fast, we maintain a casual, exciting work environment. We hire top performers and allow you the autonomy to deliver results.

• 6x Snowflake Partner of the Year (2020, 2021, 2022, 2023, 2024, 2025)
• Fivetran, dbt, Atlation, Matillion Partner of the Year
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, etc)
• Recognized as an award-winning workplace in US, India and LATAM

QUALIFICATIONS

• 8+ years in sales operations, enablement, revenue operations, or a related field with exposure to enterprise sales (consulting/professional services preferred).
• Demonstrated success designing and implementing impactful sales processes and methodologies.
• Exceptional documentation and presentation abilities for senior leadership.
• Advanced spreadsheet and data management skills.
• Ability to lead change and manage complex, competing priorities in a dynamic environment.
• Ability to travel on an as-needed basis for internal meetings
• Experience using the following technology platforms:
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• Salesforce, Microsoft Excel/Google Sheets, Google Drive

• Nice to have: Sigma, Gong, Glean, Slack, Sales Navigator, ZoomInfo, Hubspot, Certinia
  phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations

ABOUT THE ROLE

This Sales Operations Leader will be responsible for managing and scaling phData’s Sales Operations function within the broader Revenue Operations ecosystem — acting as the trusted partner for Sales Leadership. This role is suited for high performers who thrive in environments of change, ambiguity, and strategic complexity. What makes this role uniquely challenging and rewarding:

• phData is evolving quickly—we are about to kick off a large system migration which will help us scale overlapping sales and delivery processes for long-term sustainability (i.e. a very high impact and high visibility initiative)
• Leadership must balance numerous concurrent strategic initiatives, so this role must operate with autonomy, proactively identifying critical issues, asking the right questions, and using sound judgment to build scalable solutions.
• The landscape is not routine–candidates must embrace fast-paced change, thrive in ambiguous environments, and be committed to both short-term execution and long-term vision.
• Success demands creative problem-solving, operational rigor, and the capacity to connect the dots between sales, technology, and business impact.
• The company sets a high bar—clients expect the best, and this Sales Operations leader is central to making our Sales Operations a true strategic advantage to our sales team so they can best support our clients.
• Growth opportunities abound, but only for those willing to step into challenging situations and drive measurable impact.

ROLES & RESPONSIBILITIES

Territory, Quota & Business Planning
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- Partner with sales leadership to support territory planning, quota setting, business plan recommendation, and execution
- Develop and maintain models to set monthly, quarterly, and annual targets, accounting for territory ramp time and historical performance.
- Maintain Salesforce quotas and targets, including account, AE, and delivery practice segments.
- Oversee territory and quota adjustments for headcount changes, ensuring comprehensive quota coverage and timely communication with the commissions team.
Forecasting & Analytics
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- Lead operational cadence for pipeline forecasting and hygiene, ensuring accurate, up-to-date reporting and dashboards for leadership.
- Monitor pipeline quality, drive Account Executive engagement, and create action plans to address gaps or opportunities.
- Track key performance metrics and KPIs, partnering with leadership to align targets and ensure consistent application.
- Collaborate with Delivery and Project Management to enhance revenue forecasting accuracy.
Sales Process Optimization
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- Serve as the primary contact for evolving and clarifying sales process activities.
- Design, implement, and operationalize standardized processes for greater efficiency and scalability.
- Maintain process documentation and oversee improvements to the Glean Sales Operations Agent for quick reference to process questions.
Sales Data Management
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- Oversee the design, processes, and quality of data within sales technologies (e.g., Salesforce, Gong).
- Ensure CRM data enrichment and audit practices, holding teams accountable for data accuracy and process adherence.
- Maintain CRM hygiene and enforce consistent data attribution, including preparation and validation of large data imports.
Sales Training & Enablement
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- Develop and maintain onboarding and training materials; ensure information is regularly updated, archived, and organized
- Manage sales information access (e.g., Google Groups) and lead onboarding for new sellers, providing training on processes, tools, and technologies.
- Continuously improve the onboarding program to accelerate ramp-up time and equip teams for success.
System Management
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- Collaborate on the implementation and improvement of sales systems and tools with internal teams.
- Prioritize and manage continuous CRM enhancements in conjunction with the Salesforce Administrator and related teams.
- Conduct or delegate user acceptance testing (UAT) to validate and approve changes.
- Oversee license management and resolve issues for sales systems.
- Design and deliver tool training and feature updates to the sales team.
AI & Automation Enablement
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- Identify and implement opportunities to leverage AI and automation for increased efficiency and error reduction in sales operations.
- Pilot new AI and automation use cases for sellers, drive adoption, and provide ongoing training on best practices.