Sales & Operations Manager at A New Leaf, Inc.

Broken Arrow, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Leadership, Retail Strategy, Customer Experience, Sales Planning, Performance Monitoring, Staff Supervision, Merchandising, Event Management, Revenue Growth, Inventory Management, Visual Merchandising, Team Leadership, Communication Skills, Mission Alignment, Customer Service, Business Development

Industry

Non-profit Organizations

Description

Description Location: Broken Arrow, OK Reports To: Director of Marketing & Business Development Status: Exempt --- Why This Role Matters At A New Leaf, our retail and garden center operations do more than generate revenue—they create meaningful employment opportunities for individuals with disabilities. The Sales Manager plays a critical role in growing our social enterprise while modeling inclusive, mission-centered leadership. This role blends sales leadership, retail strategy, customer experience, and mission impact, making it ideal for someone who wants their work to matter. --- Position Summary The Sales Manager is responsible for driving sales growth across A New Leaf’s retail and garden center operations while ensuring an exceptional customer experience and a supportive, inclusive environment for staff and clients. This role owns sales planning and performance, supervises retail staff across locations, leads merchandising and events, and identifies new revenue opportunities—balancing strong business results with our social mission. --- Key Responsibilities Sales & Business Growth · Develop and execute monthly and seasonal sales plans to meet or exceed revenue goals · Expand sales with existing customers and cultivate new business opportunities · Drive revenue through key offerings such as seasonal plants, Planting Bars, poinsettias, and special events · Monitor customer sales patterns, trends, and competitor activity to inform strategy · Identify emerging retail and consumer trends aligned with the brand Retail Operations & Merchandising · Oversee all retail locations to ensure they are fully staffed, well-stocked, and customer-ready · Lead visual merchandising, displays, signage execution, and seasonal setups · Partner with leadership to track inventory needs, best sellers, and back-stock efficiency · Ensure retail environments are welcoming, professional, and donor-friendly Leadership & Supervision · Supervise and support retail staff, job coaches, and clients in a respectful, inclusive manner · Set clear expectations and model professional customer service and sales behaviors · Balance entrepreneurial goals with A New Leaf’s social service mission · Ensure safe, supportive working environments for all individuals served Reporting & Collaboration · Maintain weekly, monthly, and seasonal sales reports · Communicate sales performance, trends, and inventory needs to leadership · Collaborate closely with Marketing, Horticulture, and Program teams Requirements Essential Requirements · Valid Oklahoma driver’s license, reliable transportation, and current auto insurance · Ability to lift up to 50 lbs and perform physical retail tasks (bending, stooping, lifting) · Ability to work a flexible schedule, including weekends and seasonal events · Strong verbal and written communication skills · Commitment to following all A New Leaf policies and procedures · Ability to work collaboratively with a mission-driven mindset --- Qualifications · Minimum age: 21 · Bachelor’s degree in a related field preferred · Sales experience required; retail merchandising experience preferred · Supervisory or leadership experience required · Strong math skills, including percentages and sales calculations · Positive, customer-focused attitude and a desire to support individuals with disabilities · Physical ability to conduct training involving manual labor --- Special Requirements · CPR/First Aid certification (or ability to obtain) · OSBI criminal background check and Community Services Registry clearance required · Clean driving record · Employment is at-will

Responsibilities

The Sales Manager is tasked with driving sales growth across retail and garden center operations by developing and executing sales plans, expanding business, and overseeing key offerings like seasonal plants and events. This role also involves overseeing all retail locations, leading visual merchandising, and supervising staff, job coaches, and clients in an inclusive manner.