About The Role

Relay sells through two core motions. The first is our new-business engine: a B2B enterprise sales motion winning large retailers and brands with significant parcel volumes — and, in time, extending down-market into Small medium enterprises (SME) as that segment opens up. The second is our field engine, which grows Relay's network of "Pitstops" — local shops and businesses that act as pick-up and drop-off points where consumers can collect parcels and return items.

Both motions depend on the systems and processes this role will build and own: the account universe and TAM, lead scoring and prioritisation, outreach, CRM architecture, governance, and sales tooling.

• You'll be both architect and operator, and AI-native in how you work. You'll define what great looks like across the systems and processes underpinning both sales motions, then take ownership of making it happen. You’ll also be highly fluent in metrics — using dashboards and funnel data to identify where performance is breaking down, where opportunities are being lost, and where we can drive greater efficiency.

About The Role

Relay sells through two core motions. The first is our new-business engine: a B2B enterprise sales motion winning large retailers and brands with significant parcel volumes — and, in time, extending down-market into Small medium enterprises (SME) as that segment opens up. The second is our field engine, which grows Relay's network of "Pitstops" — local shops and businesses that act as pick-up and drop-off points where consumers can collect parcels and return items.

Both motions depend on the systems and processes this role will build and own: the account universe and TAM, lead scoring and prioritisation, outreach, CRM architecture, governance, and sales tooling.

• You'll be both architect and operator, and AI-native in how you work. You'll define what great looks like across the systems and processes underpinning both sales motions, then take ownership of making it happen. You’ll also be highly fluent in metrics — using dashboards and funnel data to identify where performance is breaking down, where opportunities are being lost, and where we can drive greater efficiency.