Sales Operations Manager (m/f/d)

Wuppertal, Germany (hybrid)

Employee

Sale (Trade)

€45,000 to €65,000 per year

Survival of the Fittest

coox is a startup specializing in kitchen products. We develop cooking and baking products that make life easier. Our products are better, smarter, and more innovative. We've already sold over a million products.

We have a clear mission statement and a clear channel strategy. Our biggest competition is ourselves. To become even better, we need the best, and that's where you come in.

Tasks

Control and optimization of our B2B sales processes and ensuring smooth day-to-day business
Coordination and processing of customer orders, including close coordination with logistics and shipping companies.
Responsibility for order processes, delivery capability and operational communication with trading partners
Analysis of key sales KPIs and derivation of concrete measures for performance improvement
Maintaining relevant master data and further developing our sales processes in CRM and ERP.
Close collaboration with Sales, Marketing, Operations and Finance

qualification

Completed commercial training or comparable qualification
Several years of experience in sales, sales operations or inside sales in a B2B environment, ideally FMCG or consumer products
A solid understanding of sales processes, order processing, and confident communication with trading partners.
Experience in handling key performance indicators, structured analytical skills, and consistent derivation of operational measures.
Very good German skills and solid written English skills
Experience in handling merchandise management or ERP systems
Independent, reliable and solution-oriented work style
Fluent in German, both spoken and written.

Responsibilities