ob Description

Roles & Responsibilities

OVO Luxury Signature is looking for an experienced Sales & Operations Manager to drive sales growth and manage daily operations across our luxury fashion and garment manufacturing business. The candidate will connect clients, production, purchasing, inventory, warehouse, accounts, and management to ensure orders are delivered correctly and on time.

Key Responsibilities

• Develop new business with fashion brands, boutiques, retailers, and wholesale clients.
• Manage client meetings, quotations, negotiations, orders, and payment follow-ups.
• Build strong customer relationships and achieve monthly sales targets.
• Coordinate samples, production schedules, order quantities, and delivery deadlines.
• Monitor purchasing, raw materials, inventory, warehouse, and order fulfilment.
• Ensure orders are correctly entered and updated in Odoo or Zoho.
• Coordinate with production and quality-control teams to resolve delays or defects.
• Handle customer requests, complaints, returns, and after-sales support.
• Monitor pricing, costs, profit margins, and operational efficiency.
• Prepare weekly and monthly sales, order, inventory, and performance reports.
• Improve processes to reduce costs, delays, errors, and material waste.

Desired Candidate Profile

• Minimum 3–5 years of experience in sales and operations.
• Experience in fashion, garment manufacturing, luxury retail, or textiles is preferred.
• Strong sales, negotiation, customer-service, and business-development skills.
• Good knowledge of production coordination, purchasing, inventory, and fulfillment.
• Experience using Odoo or Zoho is preferred.
• Strong leadership, communication, reporting, and problem-solving skills.
• UAE market experience and a valid UAE driving license are preferred.
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