What you’ll be doing day-to-day

• Lead forecasting processes and improve accuracy (definitions, stage discipline, methodology and reporting)
• Monitor pipeline health (coverage, conversion, velocity, slippage) and drive actions to improve outcomes
• Delivery key performance insights to sales leadership
• Support territory design, capacity planning, coverage models and quota setting in partnership with the Head of Sales Operations, Finance, and leadership
• Evaluate and implement sales tools and technologies to optimise the sales lifecycle
• Analyse sales data to identify trends, risks and growth opportunities, providing actionable insights
• Deliver regular and accurate reporting and dashboards, and performance metrics to leadership and sales GMs
• Work closely with Marketing, Product and GTM teams to ensure consistent messaging and content alignment
• Lead and develop the Sales Operations function, ensuring delivery against key objectives.

What you’ll bring to this role 

• 5-10 years in sales operations/revenue operations, commercial operations or similar
• Strong analytical capability with the ability to interpret data and provide clear insights
• Experience managing CRM systems and sales tools, with a focus on adoption and optimisation
• Demonstrated ability to design and improve sales processes and operational frameworks
• Excellent stakeholder engagement skills, with the ability to work across multiple teams
• Strong organisational and project management skills
• High attention to detail and ability to meet strict deadlines
• Resilient and adaptable with excellent problem-solving skills.

What We Offer 

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy: 

• Diverse and dynamic teams with a supportive and inclusive culture. 
• Supportive career development plans with comprehensive ongoing training, support, and development opportunities. 
• Generous discounts to over 400 retailers. 
• Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more.
• Study assistance programs to excel your personal growth, learning and development. 
• Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective. 
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