Sales Operations Officer at Network International

Nairobi, Nairobi County, Kenya -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Operations, CRM Management, Merchant Onboarding, KYC Compliance, AML Compliance, Data Interpretation, Zoho CRM, Microsoft Excel, Microsoft PowerPoint, Stakeholder Engagement, Process Optimization, Analytical Thinking, Time Management, Problem Solving, Negotiation, Interpersonal Communication

Industry

IT Services and IT Consulting

Description

About Us: Network International is the largest Financial Technology company in the Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we have been growing in the direct-to-consumer card segment as well. Our EVP: At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team. About The Role: The Sales Operations Officer plays a critical role in driving sales efficiency, merchant onboarding excellence, and compliance governance across the sales lifecycle. The role is responsible for ensuring data integrity, lead optimization, seamless onboarding, and adherence to regulatory and internal SLA standards.The position acts as a central coordination point between Sales, Compliance, Marketing, and Customer Operations, ensuring that merchants are onboarded, activated, and supported effectively to drive sustainable transaction growth and improved customer experience. This role requires a high level of accountability, analytical thinking, and operational discipline, with a strong focus on CRM governance, KYC compliance, reporting accuracy, and process optimization.

Responsibilities

The Sales Operations Officer drives sales efficiency and merchant onboarding while ensuring compliance governance across the sales lifecycle. The role coordinates between Sales, Compliance, and Marketing to optimize lead management and drive sustainable transaction growth.