Sales Operations & Order Management Analyst at Eaton USA

Westminster, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Management, SAP, Customer Service, Data Analytics, Sales, Engineering, Change Orders, Costing Process, Production Planning, Collaboration, Marketing, Quality Management, Scheduling, Trade Shows, Proposals, Communication

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Collaborate with Application Engineers, Inside Sales Representatives, Rep Agencies and Sales Engineers to resolve order discrepancies. Manage the order process from entry to shipment by working with engineering and customers on submittals, managing the SAP pre-release process, and discussing scheduling with production planning. Process customer change orders against open sales orders using the Change/Hold/Cancellation process Maintain a team atmosphere to ensure that all workload for the proposals team is completed by the customer required deadlines. Acts as an information conduit between engineering, marketing, scheduling, and customers. Manage the quote process by running blocked quote reports, creating quote folders, completing simple quotes, and uploading all required information into SAP. Lead the costing process by updating pricing according to monthly soft cost rolls, reviewing costing models, updating contract pricing, reviewing new assembly costing, and requesting updating costs from supply chain. Function as the advocate for the customer to resolve any customer or production inquiries throughout the process Marketing lead for Customer Service Inquiries and RMAs. Collaborate with the customer and Quality Manager to track and resolve customer issues, setup shipments, and provide status updates through resolution. Participate in Tier 2 meeting, scheduling meeting, and other meetings as the marketing representative. Coordinate shipments for trade shows and demos. Other duties as assigned by manager. Bachelor's degree in business or engineering from an accredited institution. Minimum of 3 years of experience in product marketing, sales, customer service, engineering, data analytics, finance, and/or similar Minimum of 1 year of experience using SAP or similar ERP system Relocation assistance is not available for this position. Only candidates in the immediate geographic area (60-mile radius) will be considered. Ability to work in the United States on an ongoing basis without company sponsorship. Minimum of 5 years of experience in product marketing, sales, customer service, engineering, data analytics, finance, and/or similar

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Sales Operations & Order Management Analyst will manage the order process from entry to shipment, collaborating with various teams to resolve discrepancies. They will also lead the costing process and act as an advocate for the customer throughout the order process.