Sales Operations Program Manager, Revenue Excellence at Microsoft

, , United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

188400.0

Posted On

06 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Operations, Project Management, Analytics, Compensation, Sales Performance Analytics, Process Improvement, Business Development, Consulting, Data-Driven Insights, Collaboration, Automation, Revenue Excellence, Problem Solving, Business Insight, Influencing, Adaptability

Industry

Software Development

Description

Overview The Americas Business & Sales Operations (BSO) is the center of excellence for cross-business execution performance, strategy & planning, and sales operations. The team helps scale execution, operationalize business & sales programs, drive business strategy, sales, and partner transformation that accelerate Microsoft’s business objectives locally. This role is part of a post-sales Revenue Excellence team and will serve as the lead for partner revenue accuracy in support of the Americas Enterprise sales teams, including the US Federal sales organization. We are looking to hire a Sales Operations Program Manager (SOPM) to join an exciting team which reports to the Revenue Excellence SOPM Manager. You will need to be solution-oriented, enjoy problem solving and develop effective partnerships across Sales Managers, Sales Excellence, Americas BSO Program Leads, Finance, and Incentive Compensation teams to support execution. You will need to be solution-oriented, enjoy problem solving and develop effective partnerships across an Americas customer facing organization. The Sales Operations Program Manager engages in a number of key areas to optimize the experience for our field stakeholders in the Americas Enterprise Commercial Business. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. Responsibilities Drive Excellence in Core Sales Operations - conduct proactive reviews of Microsoft Commercial transactions to ensure accurate revenue allocation and compliance with organizational standards. This position leverages automation and AI tools to identify and resolve mis-landed revenue, minimize risk, and improve operational efficiency across multiple solution areas. The role requires collaboration with cross-functional teams to drive timely issue resolution and support strategic business priorities. Drive Execution and Automation in Partner Reported ACR (PRACR) for the Federal sales operating unit – manage weekly, monthly, and quarterly processes to ensure partner activity and revenue is accurately reflected between the commercial sales processes and the Federal sales processes. Continue collaboration with tool owners and engineering to establish automated solutions for current manual processes. Enable Business Insight - Provide data-driven insights for sales execution, based on standard reporting, to address business goals. Lead in Sales transformation - Contribute ideas for Americas BSO to give time back to field, improve our workflow, influence WW teams, and enable continuous improvement for sales operations processes. Innovate to deliver standards which enable speed, efficiency, and scale in the business. Influence Team Culture - Actively contribute to our culture of inclusion, peer learning, and fostering collaborative cross team partnerships. Other Embody our Culture and Values Qualifications Required Qualifications Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field AND 5+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field OR equivalent experience Preferred Qualifications 4+ years of experience in any combination of the following: lead, drive, execute sales process enablement, sales excellence, sales field reporting, sales operations programs, including but not limited to Quota Distribution, Quota Management, Revenue Excellence, Segmentation & Account Management, Employee Assignment, Territory Modeling and Annual Planning. 3+ years leading strategic deliverables with executive sales leaders, delivering data-driven insights, and building trusted partnerships across complex, enterprise sales organizations. 3+ years of experience supporting a sales organization preferred. Demonstrated experience building business partner relationships. Understanding of business management and analysis for Enterprise and Partner sales revenue. Ability to use data & insight with PowerBI, Excel, etc. to support business outcomes. Ability to effectively prioritize and meet deadlines, adaptability during execution. Advanced conceptual, analytical, and problem-solving abilities. Ability to deal with ambiguity and changing business environments. Intellectual curiosity and solution oriented. Sales Operations IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

Drive excellence in core sales operations by ensuring accurate revenue allocation and compliance. Collaborate with cross-functional teams to resolve issues and support strategic business priorities.