Sales Operations at S&P Global

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Operations, Order Management, Contract Administration, Billing Coordination, Data Migration, CRM Systems, Microsoft Excel, Data Validation, Reconciliation, SLA Monitoring, Cross-functional Collaboration, Reporting

Industry

Financial Services

Description

About the Role: Grade Level (for internal use): 08 Job Summary We are seeking a detail-oriented and proactive Sales Operations Specialist (Grade 8) to join our Sales Operations team in Hyderabad. Sales Operations is a strategic function focused on optimizing sales processes, ensuring data accuracy, and enabling sales productivity through efficient execution. This role primarily supports order processing, contract administration, billing coordination, and execution-level data migration activities following contract signatures. The ideal candidate will have foundational experience in sales operations and be comfortable working with structured processes, systems, and cross-functional teams. Key Responsibilities Sales Order & Contract Operations Manage new sales requests, cancellations, amendments, and renewals in line with approved contracts. Coordinate with Inside Sales, Finance, Legal, Pricing Governance,OTC,Billing and Client Services to ensure policy compliance and data accuracy. Submit billing requests within defined timelines and company guidelines. Maintain accurate and auditable records of contracts, and amendments in CRM and downstream systems. Create and maintain renewal due lists and coordinate pricing quotes with Pricing Governance. Support monthly contract renewals and price increase initiatives. Data Migration & System Support (Execution-Focused) Support data migration activities during system migrations, CRM enhancements, or sales tool transitions. Execute data uploads, updates, and clean-up activities as per defined migration templates and guidelines. Validate migrated sales, contract, and subscription data to ensure completeness and accuracy. Perform reconciliations between legacy systems and new platforms to identify discrepancies. Escalate data issues, gaps, or anomalies to senior team members for resolution. Follow established data governance, security, and quality standards. Operational Support & Reporting Perform sanity checks to ensure contract alignment. Respond to internal and client queries related to subscription status, billing, reporting, and invoicing. Monitor order processing SLAs and highlight risks or delays. Generate standard sales operations reports and metrics as required. Participate in sales operations projects and continuous improvement initiatives. Shift / Coverage Operates under the SUN Model, providing coverage across APAC, EMEA, and US time zones. Qualifications Bachelor’s degree in Business Administration, Finance, Operations, or a related field preferred. Minimum 1 year of experience in Sales Operations, Order Management, or a related role. Strong attention to detail, data accuracy, and process adherence. Proficiency in Microsoft Excel and CRM systems (e.g., Salesforce or similar). Good communication and collaboration skills. Working Conditions May require occasional overtime during month-end, quarter-end, or migration phases. Based in the Hyderabad office with regular interaction with global teams. About S&P Global Dow Jones Indices At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/spdji. What’s In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group) S&P Global delivers Essential Intelligence® that shapes decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

Responsibilities

The role focuses on optimizing sales processes through order processing, contract administration, and billing coordination. It also involves executing data migration activities and maintaining accurate records within CRM systems.