Sales Operations Specialist at Masimo

Shanghai, Shanghai, China -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Management, Logistics Operations, Pricing Checks, Customs Clearance, Data Analysis, Performance Reporting, Master Data Maintenance, Salesforce, Documentation Management, Cross-Functional Collaboration, Finance Support, Microsoft Excel, Power BI, Power Query

Industry

Medical Equipment Manufacturing

Description

Duties and Responsibilities: Order & Logistics Operations * Manage end-to-end verification of all sales orders, performing meticulous pricing and product configuration checks for each line item. Serve as key contact to facilitate purchase order placement with logistics platforms. * Provide comprehensive support to logistics partners in resolving international shipping and customs clearance issues. * Collaborate with international functional departments (e.g., US, Switzerland) to monitor and expedite purchase order fulfillment, ensuring on-time delivery that meets customer requirements. Data Analysis & Commercial Support * Generate and distribute key performance reports: weekly distributor sales reports, and monthly distributor inventory and IMS reports. * Deliver multi-dimensional business analysis to provide commercial leadership with timely alerts and actionable insights on critical market or operational changes. * Ensure the accuracy and integrity of master data for distributors, customers, products, and sales organizations through timely maintenance. * Oversee the sales opportunity pipeline in Salesforce, ensuring data hygiene and driving the sales team to update opportunity statuses promptly. * Maintain and organize all supporting documentation (e.g., qualifications, certificates) required for the bid and tender process. * Respond promptly and effectively to ad-hoc requests from the Sales and Marketing teams, providing reliable operational support. Administration & Cross-Functional Collaboration * Establish and maintain effective communication channels and collaborative partnerships with domestic and international cross-functional teams. * Execute finance-related supportive duties, including assisting the international finance department with payments, tax documentation, and invoices, and supporting the creation of new service vendor accounts. Minimum Education: B.S./B.A. degree or above, or in appropriate discipline or equivalent experience in industry including. Desired Training and Experience Required: * A mature professional with sound judgment, business acumen, and strong logical/analytical skills to derive actionable insights from complex data. * A proactive self-starter who is highly self-motivated, hands-on, and thrives on challenges, delivering results with minimal supervision. * Results-driven with a positive “can-do” attitude and a strong sense of urgency to accomplish tasks and meet deadlines. * Proven adaptability to thrive in entrepreneurial settings, with the flexibility to navigate new situations and environments effectively. * Demonstrates exceptional commitment and dedication, with a track record of stable tenure - having contributed to a previous organization for over three consecutive years. * Has experience working at a single company for at least three years or more. * Fluent in English as a working language. * Advanced proficiency in Microsoft Office Suite (especially Excel). Skills in data visualization and processing tools (e.g., Power BI, Power Query) are a significant advantage.

Responsibilities

This role manages end-to-end sales order verification, logistics coordination including customs clearance, and generates key performance reports for commercial leadership. Responsibilities also include maintaining master data integrity and overseeing the sales opportunity pipeline in Salesforce.