Sales Operations Specialist - Sales Strategy and Planning (R-16995)

at  Dun Bradstreet

WHY WE WORK AT DUN & BRADSTREET

Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers.
We are excited to now be able to add a Sales Operations Specialist to Dun & Bradstreet Finland. This role will be responsible for supporting the sales team by managing sales data, generating reports, analyzing trends, and improving sales processes. The role involves collaboration with sales, marketing, and finance teams to ensure that all operations run smoothly, while also working to optimize sales tools like CRM systems.

ESSENTIAL SKILLS AND/OR CERTIFICATIONS

• Bachelor’s degree in Business, Marketing, Information Systems or a related field required.
• At least 6 years working experience in sales operations, business analysis, or sales support functions
• Good understanding of CRM systems in general and what sales behaviors to drive and expected output from the system.
• Possess a high level of business acumen and customer focus
• Strong organizational skills with the ability to manage multiple projects and deadlines
• Ability to handle large amounts of data, analyze it present findings and then following up on actions based on these findings
• Proactive, attentive to details, analytical, stable and independent
• Proficiency in Microsoft Office Suite skills and Power BI
• Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action.
• Be proactive, seek ways to collaborate and connect with people and teams in support of driving success
• Have a continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs
• Fluency in English and Finnish are essential for this role

ESSENTIAL KEY RESPONSIBILITIES

• Analyze sales data, take action, and measure impact to support decision-making. Follow-up on data quality.
• Coordinate country sales activities, e.g. country formal quarterly business review template and reporting, account planning, projects from a Sales Operations perspective.
• Manage and own the annual customer segmentation, examining portfolio/territory planning, productivity and sales coverage together with the Sales leadership
• Act as the bridge between Sales and the other Sales Operations roles with a regional scope
• Act as the local expert on sales policies, processes, and CRM
• Identify gaps in sales pipelines
• Assist in process harmonization initiatives and projects based on doing mappings of the local setup. Collaborate with cross-functional teams (Marketing, Finance, and Sales) to ensure alignment with sales objectives
• Aid in creating reports to follow up different aspects of the business in the CRM
• Participate in audits by coordinating and providing inputs

Does this role sound like a great opportunity but you’re not sure about making a move? We are really proud of our company and culture and think we have some great things to offer. Some of our benefits in Finland include:

• Two paid volunteer days to contribute to causes in your community
• Access to free services providing support and counselling
• Flexible working arrangements and hybrid work arrangements for most role
• Beautiful modern office at Alvar Aallon katu 5C
• Gym on site which can be used by employees 24/7
• Lunch and sport/culture benefit
• Weekly fruit delivery and company breakfas