Sales Operations & Support Manager at Vertiv

Mandaluyong, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Incentive Program Management, Data Management, Communication, Automation, Process Improvement, Target Setting, Team Management, Analytical Skills, Problem Solving, Strategic Thinking, Organizational Skills, Attention to Detail, Collaboration, Customer-Centric Thinking, Leadership, Continuous Improvement

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Join a High-Performance Culture That Drives Innovation and Excellence At Vertiv, we don’t just hire talent— we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level. Why Vertiv? High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward. Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture. Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career. A Place for Everyone: Our commitment to Inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated. POSITION SUMMARY This role is predominantly responsible for the design, communication, and administration of the sales incentive plan across the region while working closely with the global team to align on best practices. The job will involve constant review of the program to ensure it is driving the desired behaviors and is always aligned with the overall company strategy to achieve its strategic goals. This will involve working closely with the leadership team, Sales, Finance, HR, IT, and Functional Leaders in making sure that data and relevant information are made available to calculate commissions accurately and on time. Given the amount and kind of data processed, the role is also responsible for creating and driving various reports for analytics and monitoring purposes. RESPONSIBILITIES Incentive Program Management. Ensures effectiveness and alignment of the program with organizational strategy and priorities. This includes continuous communication and change management around the program. Target Setting. Supports senior leadership in defining sales targets across various roles. Incentive Calculation and Administration. Ensures accurate and timely calculation of incentive for payout to participants Incentive governance and documentation. Maintaining high standards on incentive governance and documentation. Sales and Business Performance Tracking and Analysis. Meeting stakeholder requirements on and utilization of reports and dashboards. Holding regular cadence meetings with sales leaders with regards to their team’s performance. Other functions related to Sales Operations & Support. Perform tasks and responsibilities that are related to sales operations and support enabling the business to achieve its growth ambitions. QUALIFICATIONS 10+ years relevant work experience with proven track record on: End-to-end Sales Incentive Program management Data management / organization and processing on a complex set of data from various sources Working and communicating effectively across all levels of the organization across various countries Automation and continuous process improvement through technology Driving multi-faceted target setting exercise with the sales leaders Working closely across all levels of the organization, functions, and countries Working under pressure, handling multiple tasks and deliverables within expected timelines and accuracy, and prioritizing tasks accordingly Managing a team of analysts and developing their technical skills and business acumen Key competencies: Business Acumen Strategic thinking with operational mindset Proactive problem solving and continuous improvement mindset High level of organization and planning skills Excellent communication skills (English), both verbal and written with ability to work with all levels within the organization Strong attention to detail and deadlines with a can-do attitude Self-motivated with a strong positive attitude and good work ethic requiring minimal supervision A collaborative work style, fostering cooperation and teamwork The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Think Big and Execute Act With Urgency Own It Drive Continuous Improvement Promote Transparent and Open Communication Learn and Seek Out Development Foster a Customer-First Mindset Lead by Example

Responsibilities

The Sales Operations & Support Manager is responsible for the design, communication, and administration of the sales incentive plan, ensuring alignment with the company's strategic goals. This role involves collaboration with various teams to ensure accurate commission calculations and performance tracking.