Sales Operations & Support Senior Analyst at Vertiv

Mandaluyong, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Systems, CRM, CPQ, ERP, Oracle Sales Cloud, User Access Management, Customer Satisfaction, Organizational Skills, Time Management, Microsoft 360, Analytical Skills, Excel Capabilities, Self-Motivated, Teamwork, Customer Oriented

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Join a High-Performance Culture That Drives Innovation and Excellence At Vertiv, we don’t just hire talent— we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level. Why Vertiv? High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward. Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture. Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career. A Place for Everyone: Our commitment to Inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated. Brief Job Description: Coordinate User Account Management (Activate, Deactivate, Modify, Password Reset) for selected Sales applications with IT. Coordinate Access to the OKTA Tile for the Vertiv Solution Designer and Learning OKTA Applications. Report issues to application owners for appropriate resolution/fix for sales applications. Creation/Onboarding of Sales Reps onto select Vertiv systems. SOX Compliance (User Termination/Deactivation) Update files related to the Rep Site rep.vertiv.com and replacement Sales Portal and submit requests for other updates. Data reconciliation between systems. Develop, automate, and maintain dashboards and reports using tools such as PowerBI or Excel. Analyze large datasets to identify trends, patterns, and actionable insights. Ensure data accuracy and integrity through validation and quality checks. Support ad hoc analysis and report requests from leadership and business units. Transactional testing for any system updates. Transactional or bulk data updates to address defects. Support system testing and validation. Manage and maintain the OSC mobile application. Required Qualifications: Highly skilled in using sales systems (CRM, CPQ, ERP, and Oracle Sales Cloud). Personality oriented towards working in a team setting and supporting your colleagues. Preferred experience with user access management Strong focus on customer satisfaction and long-term customer relation building. Excellent organizational and time management skills. Highly competent user of Microsoft 360 suite, incl. Excel, PowerPoint, Word, and Outlook. Solid analytical skills and excel capabilities. Self-motivated and capable of operating with various departments and personnel in stressful situations. Flexible attitude to activities outside specific job function. Ability to operate autonomously or as a team member, self-disciplined. Customer orientated. Language Skills: English The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Think Big and Execute Act With Urgency Own It Drive Continuous Improvement Promote Transparent and Open Communication Learn and Seek Out Development Foster a Customer-First Mindset

Responsibilities

The Sales Operations & Support Senior Analyst will coordinate user account management for sales applications and ensure SOX compliance. They will also develop and maintain dashboards and reports, analyze data, and support system testing.