Multiverse is the upskilling platform for AI and Tech adoption.
We have partnered with 1,500+ companies to deliver a new kind of learning that’s transforming today’s workforce.
Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.
In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.
But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.
Join Multiverse and power our mission to equip the workforce to win in the AI era.

THE OPPORTUNITY

As we continue our rapid expansion, we’re looking for an experienced and strategic Sales Operations Manager to join our Revenue Operations team. In this role, you will be a key part of our Go-to-Market (GTM) organisation, responsible for designing and refining the processes and infrastructure that enable predictable revenue growth.
You will be responsible for Account and Territory Management across our Enterprise and Mid-Market regions and will serve as a strategic partner to GTM Leaders. This is a critical function for our business, ensuring that our sales representatives are strategically aligned with the most valuable accounts to support our pipeline health and revenue growth.
This is a high-impact opportunity to help shape GTM strategy and execution in a dynamic, mission-driven environment. This role will report directly to the Manager, Sales Operations.

WHAT YOU’LL BRING

We are looking for a candidate with a strong background in Sales or Revenue Operations. We have outlined some key areas of experience below, but we encourage you to apply if you believe you have the skills and passion to succeed in this role, even if you don’t meet every single requirement.

CORE EXPERIENCE:

• Experience: 4-6 years of progressive experience in a Sales or Revenue Operations role, ideally within a high-growth B2B SaaS environment.
• AI/ML Proficiency: Demonstrated experience in building and implementing AI/ML automation, enrichment, scoring, or workflow solutions to optimise sales processes.
• Account & Territory Management: At least 2 years of experience in effective territory management, ideally within a fast-paced sales organisation with multiple segments and GTM motions. Ability to demonstrate a track record of leveraging data-driven models to enhance territory design.
• CRM Experience: Deep understanding of CRMs as an admin user (ideally Salesforce), with experience integrating third-party solutions and custom-built tooling.
• Strategic Acumen: A demonstrated ability to think strategically, translating high-level business goals into actionable operational plans.
• Project Management: Experience managing complex projects from inception to completion, working with teams across Marketing, Sales, and Customer Success at a senior level.