OVERVIEW

At NetApp, we have a history of helping customers turn challenges into business opportunities. As part of our sales organization, your role will require a strategic blend of technical acumen and charismatic client engagement, ensuring that every partnership is nurtured towards it maximum potential. As a pivotal link between NetApp and our clients, your contributions will directly influence the growth and direction of our department, making a lasting impact on the organization’s success. This is more than a job—it’s a chance to be part of a team that values innovation, supports professional growth, and celebrates shared victories.

JOB SUMMARY

As a Sales Operations Analyst you will provide an integral link between the sales organization, marketing and other Corporate support functions such as legal and finance. You will help to ensure all information and processes are in place for the successful achievement of business and sales plans. The sales operation function is responsible for developing sales programs, sales process strategy, and evaluating and implementing improvements to sales programs and processes. As a part of the function you will provide information to the field sales organization to support client related issues; and internal support to the organization by means of reporting and analysis.

SKILLS & EDUCATIONAL REQUIREMENTS

• Bachelor’s degree in business administration, finance, economics, or a related field preferred.
• Strong interpersonal and communication skills to collaborate effectively with stakeholders at all levels.
• Proven experience in business performance management, data analysis, or a similar role.
• Strong analytical skills with the ability to collect, interpret, and present complex data effectively.
• Proficiency in using performance management tools, and Microsoft Office Suite.
• Excellent problem-solving and critical-thinking abilities, with a focus on driving measurable results.
• Project management skills with the ability to prioritize tasks, manage timelines, and deliver results.
• Familiarity with business intelligence and data analytics tools is an advantage.
  At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

As a member of the Sales Operations team, you understand the sales cycle, sales compensation, funnel and install base management.

• Forecasting, Revenue Performance, Business Cadence and Insights to support decision making and strategic planning
• Execution of Planning Activities
• Deliver analysis on risk & opportunity
• Enable processes to increase productivity of sales reps (focus on increasing face time with customers)
• Identify patterns, trends, and areas of improvement through data analysis.
• Performance Management – Support QBR, MBR, sales performance analysis, Win Loss Reports, KPI monitoring
• Support our field teams in creating a great customer experience throughout the customer lifecycle
• Develop best-in-class systems, processes, & information that meet field and business needs