Job Title: Sales Order Co-Ordinator
Location: Clevedon, North Somerset
Employment Type: Full Time, Permanent (Hybrid Working – 3 Days in Office)

ABOUT US

Hydro International, a CRH Company, is a global leader in water management solutions. With over 40 years of engineering excellence, we support municipal, industrial, and construction customers to improve water processes, enhance operational efficiency, and reduce environmental impact.
Operating in over 40 countries through a network of 80+ distribution partners, we are part of CRH Infrastructure Products and proud to lead in innovation, sustainability, and safety in the water sector.

ROLE OVERVIEW:

Primarily responsible for assisting / co-ordinating the post order process for our full range of Stormwater Management products.
Good communication skills, both written and verbal are important as the role calls for interaction with the supplier, logistic providers and customers to ensure the customer’s requirements are met.

KEY RESPONSIBILITIES:

1. To carry out Stormwater post order duties, in particular administer all relevant paperwork for orders received, place orders and co-ordinate our requirements with our suppliers and logistic providers, update our database to reflect current status of orders and liaise with customers with regards to delivery dates, outstanding monies and / or technical information that may be required to fulfil the order.
2. Raise final sales invoices to customers upon delivery.
3. Send customers proof of deliveries as and when requested by customers
4. Negotiate where required with vendors to obtain the best possible deal for Hydro International and their customers in terms of price and service.
5. To communicate with customers and vendors to co-ordinate delivery by telephone or e-mail on products as and when required.
6. To perform duties in accordance with all relevant legislation in particular the Health and Safety at Work Act and apply the requirements of ISO 45001.
7. To apply requirements of BS EN ISO 9001 and 14001 as appropriate within the areas of responsibility.
8. Other duties which the company may reasonably require the individual to undertake.