COMPETITIVE SALARY PLUS MARKET LEADING BENEFITS PACKAGE

We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

JOB REQUIREMENTS

• GCSEs to include Maths & English(A-C) or Equivalent NVQ or AS Levels
• IT literate & comfortable using computerised business systems.
• Comfortable working in a fast-paced environment.
• Good telephone manner.

JOB PURPOSE

You will play a crucial role in our business by recording and managing customer orders. You will provide a central order processing service that exceeds our customers’ expectations and improves customer loyalty for all AkzoNobel brands.

JOB RESPONSIBILITIES

• Provide superior levels of customer service.
• Process purchases efficiently and accurately, from initial order entry to final delivery.
• Handle incoming orders via email and phone.
• Action orders in SAP.
• Collaborate with colleagues to ensure processes are developed & continually improved to gain maximum efficiency & consistency.
• Handle & resolve customer complaints.
• Develop relationships with colleagues & customers to maintain brand loyalty.

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

• Competitive Salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more