Exciting career opportunity for a sales order processing clerk! Are you an energetic and self-motivated individual with a passion for sales? Do you thrive in a client-facing role and have a knack for handling fast-paced environments? We have the perfect opportunity for you!
If you have 3-5 years of experience in internal sales or sales administration, preferably within the FMCG industry, then we want to hear from you!
This is your chance to grow within a vibrant team while building and maintaining strong client relationships. If you’re driven, detail-oriented, and ready to take on new challenges, this role is for you!
Your duties will include but not limited to -
Loading new customers accurately onto Odoo ensuring all required fields are completed and kept up to date
Reviewing sales orders or contracts received via the orders email address to confirm the details are correct and process on Odoo within 24 hours
Accurately invoice all orders received by 1pm and handover to dispatch for picking
Communicate to customers and sales reps if items are out of stock and orders can’t be fulfilled
Daily activity checking on retail portals eg Woolworths, PnP, Shoprite etc
Ensuring that customers stay within their credit limit and withhold further orders for customers with overdue balances until payment is received or approved by the CEO
Flag customers who exceed their credit limit and communicate this with the sales rep and management team.

REQUIREMENTS:

Fluent in both English and Afrikaans. This role requires strong communication skills, persistence, and the ability to build relationships over the phone
Self-confident and motivated. You’re proactive, reliable, and always strive for success
High attention to detail. Accuracy is key, especially when capturing orders and managing client details
3-5 years previous experience in tele-sales, customer service or a sales-driven role
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Experience and proficiency on retail chain portals is essentia

Please refer the Job description for details