Garolla is the UK #1 garage door provider. We’re a dynamic digitally led direct to consumer business, with a network of franchisees covering the whole UK. With over 130k doors installed and excellent ratings on Trustpilot.

• Review incoming garage door order forms submitted by the field team (Sales Surveyors).
• Verify order form details including measurements, product specifications, and customer information.
• Input and update order data into Garolla’s internal order processing system.
• Identify any discrepancies, communicate with field teams to resolve any unclear or missing information on order forms.
• Liaise with internal teams and escalate to subject matter experts.
• Track and monitor trends to stop reoccurring fault.
• Maintain accurate digital data, so this can be reviewed and analysed.
• Support the field team by providing feedback or clarification on form completion standards.
• Ensure compliance with company procedures and customer satisfaction expectations.

Requirements:
· Previous experience in an administrative or order processing role.
· Strong attention to detail and high level of accuracy.
· Ability to read and interpret technical information and order forms.
· Strong communication skills, both written and verbal.
· Ability to work independently and as part of a team.
· Organised and able to manage multiple tasks under tight deadlines.
· Proficient in Microsoft Office Suite (Excel, Outlook, Word).
· Ability to work as part of a team
The role is office based 5 days a week.

What we offer:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking
• Referral programme

if this feels like a role for you please apply today!
Job Type: Full-time
Pay: From £12.21 per hour
Expected hours: 37.5 per week

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking
• Referral programme

Schedule:

• Monday to Friday

Work Location: In perso

Please refer the Job description for details