Sales Professional - Inside Sales at Service Corporation International Canada

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jan, 26

Salary

100000.0

Posted On

05 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Networking, Communication, Empathy, Problem Solving, Teamwork, Detail Orientation, Relationship Building, Presentation Skills, Prospecting, Referral Generation, Time Management, Flexibility, Computer Skills, Insurance Knowledge

Industry

Individual and Family Services

Description

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Job Profile Summary Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. Job Description Job Description Family Service Counselor Holds self-accountable for prospecting a minimum of 1-2 hours each day Obtains referrals from families served by the location Networks and builds community and civic relationships Explains and presents presentations to families served and referred families Maintains and tracks activity levels to ensure productivity Build Relationships with Families Responds to client inquiries in a timely, respectful, sensitive and professional manner Connects with families through listening, honest communication and genuine concern Develops an understanding of each family’s unique needs and offers solutions that provide value to them Stays in touch with families to ensure satisfaction Prepares for all appointments and performs all procedures with professionalism and attention to detail Follows through on all customer problems and requests Builds trust-based relationships to earn the right to ask for referrals Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning Teamwork Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales Shares family concerns with rest of the SCI team MINIMUM REQUIREMENTS Education High school diploma or equivalent 1-2 years of college or an equivalent of education and experience Experience High school equivalency and 1-2 years of college or an equivalent of education and experience 1-2 years of customer service or sales industry experience preferred Licenses Current state/province-issued driver’s license with an acceptable driving record Insurance license if required by state/province law and as prescribed by each state board Knowledge, Skills, and Abilities Must be able to pass the Company’s internal presentation certification within thirty days of hire Ability to work several evenings and or weekends every month Ability to drive frequently Ability to obtain and maintain an insurance license if required by state/province Flexible hours, but at times, must have the ability to work up to 12 hours a day Ability to treat others with empathy and respect Knowledge of computers and some software Customer service skills Compensation The estimated total target compensation for this position in the first year typically ranges from $72,800 to $100,000 annually, consisting of a strong commission-based incentive structure and base pay. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. For up to 48 weeks, as an Inside Sales New Hire, you will receive an hourly base rate beginning at $35.00 per hour, subject to applicable taxes and withholdings. This base rate will be reduced by $2.00 per hour every four hours over your first forty-eight (48) weeks of employment. During the training period, you are eligible for sales incentives that should increase month by month as your skills and experience build. After the twelve-month training period, and contingent on the Company’s determination that you have completed the training program, unless otherwise requested by and mutually agreed upon earlier, your position and compensation will transition to a plan comprised of an hourly rate plus commissions, consistent with our Family Service Counselor role. Please note that this compensation structure is designed to support your development as you build experience. Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program #SCI Postal Code: 33167 Category (Portal Searching): Sales Job Location: US-FL - Miami Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Responsibilities

The Family Service Counselor is responsible for serving client families by making at-need cemetery arrangements and selling pre-need arrangements. This role involves providing exemplary personalized service and generating revenue for the cemetery while acting as the primary contact for families.