Sales Program Manager – English Speaker – Hybrid

at  SpotOn TA

JOB DESCRIPTION

As a Sales Project Manager, you will develop and implement systems to measure and improve quality, efficiency, and effectiveness.

TARGETED QUALIFICATIONS

• Fluency in English Language, C1 level or Higher.
• Proven ability to effectively manage a pipeline of leads or a book of business.
• Comfortable working at both strategic and tactical levels in fast-paced, ambiguous environments.
• Min 5+ years of experience in a revenue-focused role, including at Min 3+ years in management or team leadership, with a proven track record of driving results.
• Self-reliant, adaptable, and decisive, able to multitask effectively in dynamic settings while maintaining professionalism under pressure.
• Excellent organization, time management, and attention to detail, with the ability to meet deadlines and manage multiple priorities effectively.
• Skilled in conflict resolution and partnering with other teams to achieve successful outcomes.
• Exceptional communication and presentation skills, with a strong ability to manage client expectations and ensure high satisfaction.
• Proficient in Microsoft Office, GSuite, and CRM tools, with the ability to analyze sales data to drive performance.
• A Bachelor’s degree or equivalent experience is required.
• Strong coaching and leadership abilities, with a focus on building trust and motivating direct reports.
• Strong sales aptitude and a solutions-oriented approach, with a genuine passion for customer experience and a demonstrated ability to achieve sales targets in a collaborative, team-oriented environment.

INTERPERSONAL SKILLS

• Communicative, Speak and/or write well and get your ideas across to others easily.
• Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
• Confident, Pleasant, Energetic, Helpful, Trustworthy
• Efficient, Perform tasks in the fastest and simplest ways that they can be done.
• Organized and punctual, put things in order so that they run smoothly and are always on time.
• Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
• Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
• Precise, Make sure that things are done accurately, correctly, and exactly.
• Willingness to acquire new knowledge.
• Service Customers, be friendly patient, and polite with customers and try your best to service their needs/wants.

• Set and track team goals in partnership with clients and analytics.
• Lead and mentor a cross-functional team to drive performance and productivity.
• Analyze market data to provide insights that enhance client performance and drive results.
• Monitor and report on team performance, forecasting, trends, blockers, and opportunities.
• Ensure staffing optimization through strategic hiring, retention, and performance management.
• Serve as the primary contact for client stakeholders, managing relationships and day-to-day engagement.
• Collaborate with key internal stakeholders to adapt strategies to market needs and scale the program.
• Coach team leaders to maximize performance and ensure optimal results.
• Develop and implement systems to measure and improve quality, efficiency, and effectiveness.
• Recruit and onboard new talent as needed, ensuring team growth and diversity.
• Lead weekly/monthly business reviews with clients and contribute to quarterly reviews.
• Continuously improve team processes and systems for greater effectiveness.
• Collaborate with internal teams to optimize revenue growth, conversion rates, and pipeline efficiency.
• Drive strategies to improve employee engagement, retention, and performance.