Sales Progressor at Vistry Group PLC

Long Whatton and Diseworth, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CRM Systems, Building Regulations, MS Office, Outlook, Word, Excel, Sales Software, Telephone Manner, Email Etiquette, Negotiation Skills, Time Management, Flexibility, Legal Conveyancing Knowledge, Driving License, Data Entry, Report Generation

Industry

Construction

Description

Role Overview FTC - 18 months Let’s cut to the chase, what’s in it for you… Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Mileage allowance Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits… In return, what we would like from you… Behave in line with our company values – Integrity, Caring and Quality Legal and/or Estate Agency, New Homes background Strong IT skills Experience with CRM systems A good understanding of building regulations and legal obligations Proficient with MS Office programmes, specifically Outlook, Word and Excel Proficient with Sales software e.g. Connections Database/COINs/Keys Excellent telephone manner and email etiquette Ability to deal with customers and stakeholders in a friendly and professional manner Able to effectively handle difficult situations Strong negotiation skills Able to work under pressure, prioritise and meet set deadlines Willing to be flexible in respect of day-to-day duties and hours worked Desirable… 5 GCSEs/GCEs including Maths and English, or equivalent A Levels (or equivalent) in any discipline Relevant experience working for a residential housebuilder Legal Conveyancing knowledge Full driving license More about the Sales Progressor role… Update internal systems with all sales progress activity, keeping all plot records up to date with accurate information. Liaise with internal stakeholders from site set up and manage the customer Database until site sales presence. Proactively communicate on a daily/weekly basis to the Sales & Marketing Director any issues with conveyancing and plot progression to ensure completions targets are achieved. Ensure new developments are set up with the legal teams in readiness for the first sales release. Obtain management proposals from the managing agents and set up the management companies. Ensure contracts are issued by solicitors within the agreed timescales and with the correct plans/information. Liaise with other Vistry departments to ensure enquires etc are responded to within a timely manner. Produce weekly sales progression tracker for sales team. Keep in touch with the sales team and the customer updating them on their purchase and advising them of actions they need to take. Liaise with mortgage lenders, solicitors, estate agents and other Vistry departments to deal with any issues that arise. Forecast expected exchanges, providing reasons for delays on overdue contracts to the business on a weekly basis. Generate general customer communications, e.g. pre-contract meeting letters, 35-day intention to complete letters, welcome letters. Complete extensive list of weekly and monthly KPI reports ensuring that the reports are completed in a timely and accurate manner. Progress the part exchange resales to exchange and legal completion. Liaise with solicitors, estate agents and our external team that help us in the delivery of part exchange. Present a positive image of Vistry through all dealings with purchasers. Perform general office administration tasks, as and when required, to meet the needs of the department Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date. Implement Vistry’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations. Assist with internal or external audit as required in line with Vistry Values of ICQ. Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands. Conduct yourself with internal and external stakeholders as ambassadors of Vistry. Finally, let’s tell you a bit more about us… We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-AD1

Responsibilities

The role involves updating internal systems with accurate sales progress information, liaising with internal stakeholders, and proactively communicating progression issues to management to ensure completion targets are met. Key duties include setting up new developments legally, managing customer databases, generating communications, and producing weekly sales progression trackers.