WHAT YOU’LL BRING TO THE TEAM

• Bachelor’s degree (e.g. Business Economics, International Business, Business Administration);
• Several years of experience in sales support and/or project administration;
• Structured working style, attention to detail and commitment to maintaining accurate and up-to-date records;
• Strong organizational and time management skills, with the ability to prioritize tasks effectively;
• Excellent communication skills, both written and verbal, to interact with internal stakeholders and external clients;
• Ability to work independently and collaboratively in a rapidly growing, deadline-driven, international environment;
• Fluent in Dutch and English;
• Availability for at least 32h per week – position is head office based in Arnhem (Netherlands).

WHAT YOU’LL DO

As a Sales & Project Management Officer at Qserve, you will operate at the intersection of our Sales and Project Management (PMO) department. In this pivotal role, you’ll support both departments to ensure the smooth administration and execution of client projects. Your keen eye for detail, organizational strength, and ability to manage multiple priorities will be key to streamlining our processes from initial client contact to project execution. You will report to our Head of PMO.

MAIN RESPONSIBILITIES

Sales support

• Collaborate closely with the sales team to prepare proposals, quotations, and sales meeting materials.
• Support the completion of client questionnaires and responses to information requests.
• Maintain accurate sales and client records, including contact details, contracts, and reports, within our CRM system.
• Serve as a first point of contact for incoming customer inquiries, ensuring timely and accurate follow-up.

Project support

• Translate signed proposals into project setups, including scope, budget, timelines, deliverables, and resources in close cooperation with project managers.
• Participate in operations meetings involving Sales, PMO, and business execution teams.
• Maintain close communication with Finance during both the project initiation and execution phases to ensure a smooth and timely invoicing process.