We are looking for a multi-faceted Sales & Reception Coordinator who will support the continued success of our Fraser Valley / Lower Mainland East & surrounding area hearing clinics (East of the Port Mann Bridge). This full-time permanent role will be a floating position to support HearCANADA clinics within the region based on volumes and providing coverage for core staff. This opportunity would be a great career move for someone with strong administration/customer service skills. Based on the nature of the role supporting multiple locations, access to a vehicle and a valid driver’s license is required.

• Act as a front-line point of contact for clients attending appointments or walk-in visits to our clinic
• Balancing schedules for clinicians and maintaining systems and physical files with accurate patient information and appointment specifics
• Participating in some community events on behalf of HearCANADA to promote our services as Greater Victoria’s number one choice for hearing care
• Processing payments (cash, card, insurance), including some third-party billing
• Ordering office supplies
• Assisting clinicians with hearing product sales
• Helping with general hearing aid care/maintenance and sterilization of equipment within the clinic
• Providing multi-clinic support based on volumes