We are looking for a Sales & Reception Coordinator (called “Client Care Coordinator” internally) to provide exceptional client care and support our team at our Cochrane, AB HearCANADA clinic. This would be a great career move for someone with strong retail sales and/or administration skills looking to join a growing team at one of our newer clinics! This is a Monday - Friday 8:30 am - 4:30 pm position with a compensation range of $21 - $24 hourly based on experience + bonus.

• Act as the key point of contact for patients at our clinic with client-facing/front-desk responsibilities (answering phones, scheduling appointments, greeting clients)
• Perform administrative tasks (processing payments, maintaining client files, ordering supplies, receiving incoming mail and packages)
• Educate patients on hearing device payment plans, insurance direct-billing, trial periods, and basic product questions with the goal of increasing sales and fostering loyalty to our services and products
• Participate in ongoing HearCANADA branding and marketing initiatives to keep a strong brand-presence in our communities
• Network with other healthcare professionals and referral sources to promote HearCANADA products and services
• Assist clinical team members with sanitization and equipment as directed