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Sales Relationship Consultant at Alghanim Industries

, , Kuwait -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

0.0

Posted On

10 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Relationship Management, Prospecting, Communication Skills, Interpersonal Skills, Problem Solving, Negotiation, Customer Satisfaction, Bilingual English and Arabic, Database Management

Industry

Retail

Description

Long Description Job Summary Develops new prospects and corresponds with existing customers to increase sales of a retailer’s products and/or services Job Responsibilities • Deliver on sales and customer satisfaction objectives • Maintains good relationships with customers by meeting and exceeding their expectations • Answers customers’ questions on the phone or introduces or refers callers to the appropriate person • Ensures customers’ awareness of all products and services available • Resolve complaints with sensitivity and involve others when needed • Addresses customer hesitation and resistance • Calculates cost allowances, fees, financing costs and down payments to arrive at the price of a vehicle • Ensures that the details of all vehicle transactions are accurately documented and registered • Conducts a memorable hand over with the customer • Networks by asking for referrals and following up on prospects (telephone prospecting/canvassing) • Prospects for new customers • Captures prospect information and maintains a prospect database • Communicates with customers periodically to ensure that positive relationships are maintained • Follow the Order-to-Delivery process to ensure customer satisfaction Candidate Requirements • Bachelor's Degree Or Diploma • 2 - 4 years of experience in the sales field or a similar customer facing role • Bilingual - good command of both English and Arabic • Ability to solve practical problems • Excellent communication and interpersonal skills • Customer oriented and enjoys interaction with people • Posses high level of selling and convincing skills • Team Player Education

Responsibilities

Develop new prospects and maintain relationships with existing customers to increase sales of retail products and services. Manage the end-to-end vehicle transaction process, from calculating costs to conducting the final handover.