KEY SKILLS REQUIRED:

• Communication: Ability to communicate effectively with customers and fellow team members.
• Customer Service: Going an extra mile to provide Excellent customer service to enhance the shopping experience.
• Sales: Ability to use your skills to upsell and meeting sales targets.
• Problem-Solving: Resolve customer issues and provide solutions promptly.
• Teamwork: Collaborate with your fellow team members to achieve common goals.
• Flexibility: ability to go over and above your role description to contribute to the growth of the business
• Interpersonal skills: possess strong interpersonal skills.

ACCOUNTABILITIES

Meet personal sales targets as established, incorporating the full range of products / services within identified markets.

• Promote / sell products to new and existing customers through formulating and maintaining sound relationships.
• Demonstrate products to new and existing clients and provide assistance in selecting the most suitable option.
• Conduct presentations and follow up calls to clients with regard to products already purchased and new products.
• Actively resolve customer problems and complaints.
• Analysis of market trends and keeps abreast of new developments
• Identify risks and opportunities with regard to sales.
• Report to management on trends and gaps in the market.

JOB REQUIREMENTS:

• Matric/Grade 12
• Post Matric qualification will be advantageous
• Previous experience in Retail Sales
• Sales experience for minimum 5 years
  Job Type: Full-time

Ability to commute/relocate:

• Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Required)

Experience:

• Sales: 5 years (Required)

Work Location: In person
Application Deadline: 2025/08/1

RESPONSIBILITIES:

• Welcome customers warmly, assist them in identifying their needs and help them in making informed buying decisions
• Collaborate with colleagues to achieve sales targets and contribute to the overall success of the sales team.
• Develop relationships with customers to encourage repeat business and loyalty.
• Process sales transactions on Point-Of-Sale (POS)
• Maintain cleanliness, organization, and visual merchandising standards in the store or sales area to enhance the shopping experience.
• Stock management tasks, such as receiving, replenishment, stock counts as required.
• Addressing customer complaints/concerns promptly and professionally, escalating complex issues to management when necessary.
• Build and develop relationships with customers to encourage repeat business and loyalty.