Sales Representative (Central and Southern Italy)

at  MoneyGram

Location: This position is based in Italy. While this is a remote flexible role it is required to reside in this country.

WHO WE ARE:

MoneyGram is a customer-centric, digital-first, cross-border money movement network. Through our strong culture of fintech innovation, we’re transforming the way consumers and businesses send and receive money in nearly every country around the world.
Thanks to our cutting-edge platform and strategic partnerships with some of the world’s leading brands, we are helping our millions of customers globally do more with their money through a comprehensive suite of digital and in-person products and services.
This is all made possible by our dedicated and diverse team of professionals around the world. If you’re ready for a career journey filled with exciting opportunities, come aboard and let’s drive the future of payments together at MoneyGram!

The Numbers:

• We serve over 50 million people every year in over 200 countries and territories.
• We’re a global team of over 2,000 from 36 countries around the world.
• We process over $200 billion annually with digital transactions now making up about 50% of our money transfer business.
• We’re known for our strong culture globally, demonstrated by:
• “Top Workplaces USA” award winner (three consecutive years in a row!)
• One of the “Best Places to Work” in the Middle East
• Winner of many regional awards, such as “Friendly Workplace in Poland” and “Top Workplace in DFW” by The Dallas Morning News

EDUCATION

• BA/BS degree in related field preferred or equivalent work experience.

EXPERIENCE

• 3+ years’ experience in a field sales role or any related experience on selling and managing sales. Money Transfer sector related previous experience will be considered as a strong asset.
• Demonstrated expertise in independently planning, managing and executing sales strategies

ESSENTIAL SKILLS

• Fluent in both written and spoken in Italian and English. Spanish, Urdu, Bengali, Hindi will be considered as a strong asset.
• Proven track record in sales & business development, with a demonstrated ability to increase network expansion/volumes. Strong negotiation skills are needed.
• Excellent problem-solving skills and analytical thinking: able to identify and analyze problems and find appropriate solutions effectively and proactively.
• Effective Time management proven skills – ability to control workload in a structured manner.
• Able to work in a culturally diverse environment and be sensitive to cultural differences.
• Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
• Prior exposure in presenting product/service opportunities to clients/customers.
• Extensive business travel is required, being able to control work related tasks and participate in key meetings via mobile devices. Ability to follow and manage a concrete agent visit schedule with overnight stays in different cities.
• Driving licence cat. B.

• Represent company’s products and services to identify how company’s solutions meet market needs.
• Provide market analysis in terms of needs and opportunities, strong market monitoring and competition activities.
• Expand the agents’ network: research and identify new business opportunities - including new markets, growth areas, trends, partnerships or new ways of reaching existing market.
• Prospect potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram service and the mutual business benefit of becoming an agent. Utilize SalesForce , cold calling, and email to generate new sales opportunities.
• Build partnerships with existing agents to ensure MoneyGram’s business plan and targets are met while expanding company’s market share and profitability.
• Report to the line manager with accurate weekly, monthly, and quarterly results. Able to follow up a concrete visits schedule agenda provided by the company.
• Ensure all necessary agent documentation is to the relevant standard as requested from the company or local regulations and manages the submission of any new agent on boarding process, via the relevant documents collection.
• Ensure all agent’s information and stored profile data are up to date, with a responsibility to manage all potential data change requests via the relevant internal support processes in a timely manner.
• Deliver product and system training to new agents providing education on all supporting functions, making sure agent is educated on company’s credit and collections policies. Ensures agent compliance bi-yearly training cycle is completed. Take actions to create a growth plan per agent which will be closely monitored.
• Collaborate daily with key support internal departments and takes ownership of key agents’ operational or technical needs and requests, that impact revenue.
• Work with the marketing and pricing teams, as required, to support MoneyGram visibility, pricing competitiveness, product profitability and development. Ensures location branding is up to date and take actions on the field towards this goal.
• Extensive business travel is required, being able to control work related tasks and participate in key meetings via mobile devices. Ability to follow and manage a concrete agent visit schedule with overnight stays in different cities.
• Perform other duties as required by the business.