Sales Representative at EDENIQ INC

Galt, California, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

115000.0

Posted On

28 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Organizational Skills, Project Management Skills, Analytical Skills, Problem-Solving Skills, Technology Proficiency, Sales Skills, Account Management Skills, Customer Engagement, Customer Satisfaction, Technical Insight, Consultative Sales Approach, Time Management, Detail-Oriented, Integrity, Professionalism

Industry

Biotechnology Research

Description

Description TITLE: Sales Representative EXEMPT OR NON-EXEMPT: Exempt FULL- OR PART-TIME: Full-time PAY RANGE: $70,000 – $115,000 Base Salary REPORTS TO: Vice President of Sales LOCATION: Twin Cities, Minnesota area (Hybrid in-Office Schedule with frequent travel) SUMMARY: Edeniq is looking for a Sales Representative (“Sales Rep”) to join the Company’s team. This position is responsible for consistent and responsive customer engagement to ensure exceptional customer satisfaction and to support sustainable account growth in alignment with Edeniq’s overall business objectives. Primary responsibilities include monitoring and responding to customer inquiries, questions and reports, supporting Sales Directors in managing and expanding customer relationships within an assigned territory, identifying and pursuing growth opportunities, and partnering with internal teams to ensure all client needs are met with a high level of service and expertise. This Sales Rep position does not require previous sales or industry experience. EXPECTATIONS OF ALL EMPLOYEES: All employees of Edeniq, Inc. (“Edeniq” or the “Company”) must adhere to and follow the policies and procedures in the Company’s Employee Handbook and are required to conduct themselves professionally and respectfully toward all Edeniq stakeholders (the Company, fellow employees, vendors, customers and other vested Company parties) with respect, support, honesty, courteousness, and hard work – “doing what we said we would do, and doing it well.” ESSENTIAL FUNCTIONS: 1. Collaborate with internal sales, technical service, and operations teams to ensure effective coordination and timely resolution of customer needs. 2. Accurately document all customer interactions, action items, and opportunities in the Company’s CRM system. 3. Collect, review, and respond to monthly customer performance reports and follow up on outstanding issues. 4. Communicate customer plans, forecasts, and strategic needs to Management to support business planning. 5. Develop practical and creative solutions to address customer concerns and respond promptly to inquiries. 6. Identify unmet customer needs and recommend additional Edeniq services or process improvements. 7. Serve as a trusted advisor to customers and industry stakeholders by providing technical insight and industry best practices. 8. Utilize internal sales tools, CRM platforms, and reporting systems to manage accounts and track performance. 9. Represent Edeniq professionally at customer sites, trade shows, conferences, and industry events. 10. Over time and with experience, the Sales Rep will become responsible for developing and maintaining strong, long-term relationships with existing customers to support retention, contract renewals, and account growth. 11. Over time and with experience, the Sales Rep will become responsible for serving as the primary point of contact for assigned accounts, ensuring proactive, professional, and consistent customer communication. 12. In support of Edeniq Sales Directors, conduct regular customer interactions through site visits, phone calls, virtual meetings, and business reviews to understand customer needs and priorities. 13. Identify and pursue new business opportunities within assigned accounts, including upselling additional services and solutions. 14. Travel as required to support customer relationships and business objectives. 15. This position exercises independent judgment and discretion on matters of significance, including customer strategy, account planning, and business development decisions. 16. Other tasks and special projects as assigned by the Vice President of Sales. KNOWLEDGE, SKILLS AND ABILITIES: Communication Skills • Excellent verbal communication skills with the ability to interact professionally with customers and internal teams. • Strong written communication skills for preparing emails, reports, proposals, and presentations. • Ability to explain complex technical concepts to both technical and non-technical audiences. Organizational and Project Management Skills • Ability to plan, organize, and manage projects to meet deadlines and customer expectations. • Strong time management and prioritization skills. • Detail-oriented with a high level of accountability and follow-up. Analytical and Problem-Solving Abilities • Ability to analyze data and customer feedback to identify trends and opportunities. • Strong critical thinking skills to troubleshoot problems and develop effective solutions. • Ability to make sound business decisions based on information and customer needs. Technology Proficiency • Proficiency with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint. • Working knowledge of, or ability to learn and use, CRM or ERP systems to manage customer information and sales pipelines. • Ability to quickly learn and utilize new software tools and internal systems. Professional Attributes • High level of integrity, professionalism, and customer focus. • Ability to work independently while collaborating effectively with cross-functional teams. • Adaptability and willingness to travel and work in varied environments. Industry and Technical Knowledge • Working knowledge of the ethanol and biofuels industry, including plant operations and commercial drivers, preferred, but not required. • Ability to understand customer processes and translate technical information into practical business solutions. Sales and Account Management Skills • Ability to build, manage, and grow customer relationships in a technical or industrial sales environment. • Strong consultative sales approach with the ability to identify customer needs and propose effective solutions. • Ability to manage multiple accounts and priorities while maintaining organization and follow-through. • Ability to meet or exceed customer expectations and sales objectives. Pay Range PAY RANGE: $70,000 – $115,000 annually. Actual compensation will be determined based on relevant experience, skills, education, internal equity, and business needs. In addition to base salary, this position may be eligible for commission or bonus opportunities in accordance with Company compensation programs. In addition, Edeniq offers a comprehensive health benefits program. Requirements EDUCATION: Bachelor’s degree majoring in a business or science program, such as Marketing, Management, Finance, Chemistry, Chemical Engineering, Biochemistry, or other similar field, or equivalent combination of education and experience. EXPERIENCE: Account management or technical sales experience preferred, but not required. Experience in biofuel or agricultural industries preferred, but not required. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described below are representative of those that must be met by an employee to successfully perform the essential functions of this position, with or without reasonable accommodation. Physical Demands Ability to sit for extended periods while performing computer-based work. Ability to stand, walk, climb stairs, and navigate customer and industrial facilities as needed. Ability to move throughout office environments and customer locations, including ethanol plant facilities, which may involve varied terrain. Ability to operate standard office equipment including computers, phones, and printers. Ability to communicate effectively in person, by phone, and through electronic communications. Work Environment Work is performed in a combination of office settings and customer industrial environments. Customer locations may include ethanol production facilities and other industrial sites. Position may involve occasional exposure to loud noise, machinery, outdoor conditions, and inclement weather while on customer sites. Appropriate personal protective equipment (PPE) may be required when visiting certain customer facilities. TRAVEL REQUIREMENTS; This position requires up to 50% travel. Travel may include frequent long-distance driving and occasional air travel. Must be able to travel as needed to meet customer and business needs. Must possess and maintain a valid driver’s license and meet Company driving eligibility standards. Must have the ability to reliably travel to customer locations and airports as required. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, genetic information or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Responsibilities

The Sales Representative is responsible for customer engagement to ensure satisfaction and support account growth. This includes monitoring inquiries, supporting Sales Directors, and identifying growth opportunities.