Internal Interaction Relationship:

• Sales Supervisor
• Retail Sales Manager
• Sales Area Manager
• Wholesales & e-commerce team
• Employees of EC as required

External Interaction Relationship:

• Customers

Roles & Responsibilities:

• Respond to customers; questions and inquiries regarding available products.
• Provide detailed information regarding the brand, in a bid to assist customers in making purchasing decisions.
• Introduces newly arrived products to the customers and also guiding them with the usage of the products, as required.
• Encourage customers to make additional purchases, to ensure that sales targets are met.
• Ensuring that the 4Ps of marketing are kept into account.
• Scan each item, ensuring that the correct price has been displayed, and total all items.
• Understands and promotes company programs.
• Coordinates sales efforts with marketing programs.
• Meets and exceeds sales goals and quotas.
• Ensures that shelf stock is clean and that the stock is not expired or damaged.
• Performs other assignments as required from the management.

Key Performance Indicators (KPI):

• Meeting Sales Targets
• Customer satisfaction

REQUIREMENTS

Qualification:

• A college level or equivalent is a MUST. Bachelor’s degree in business administration, or related field preferred.
• Preferred - Female Applicants

Experience:

• (0-1) years previous experience in cosmetics and skin care products.
• (0-1) years in retail, sales and marketing.

Technical and Behavioral Competencies

Behavioral Competencies

• Excellent verbal communication skills
• Goal - oriented
• Energetic and motivated
• Capable of multi-tasking

Technical Competencies

• Basic computer skills
• Microsoft Office
• Understanding of sales processes dynamics

• Respond to customers; questions and inquiries regarding available products.
• Provide detailed information regarding the brand, in a bid to assist customers in making purchasing decisions.
• Introduces newly arrived products to the customers and also guiding them with the usage of the products, as required.
• Encourage customers to make additional purchases, to ensure that sales targets are met.
• Ensuring that the 4Ps of marketing are kept into account.
• Scan each item, ensuring that the correct price has been displayed, and total all items.
• Understands and promotes company programs.
• Coordinates sales efforts with marketing programs.
• Meets and exceeds sales goals and quotas.
• Ensures that shelf stock is clean and that the stock is not expired or damaged.
• Performs other assignments as required from the management