POSITION SUMMARY

As a Sales Representative at Grimco, you will be instrumental in managing the entire sales cycle, from order entry and prospecting to lead generation, closing sales, and fostering enduring customer relationships. Your expertise will contribute to expanding our market share within a designated territory by promoting our CORE products and leveraging Grimco’s competitive advantages in the sign supply industry.
This position is a permanent, full-time role with the hours of Monday to Friday, 8:30-5:00pm, located in Dartmouth, NS.

CUSTOMER EXPERIENCE

• Ownership of Orders: Ensure timely shipping, accurate invoicing, and proactive communication with customers regarding order status and changes. Build customer loyalty through exceptional service and support.
• Collaboration and Reporting
• Team Support: Collaborate with the Regional/Branch Sales Manager and Coordinator on sales activities and market insights. Assist with projects such as cataloging, sample mailings, and special events.
• Proactive Reporting: Maintain effective communication with the sales team and other departments to ensure cohesive sales strategies.
• Professionalism
• Strong Team Member: Meet deadlines, prioritize tasks effectively, and maintain a positive attitude. Develop a thorough understanding of Grimco’s departmental processes and maintain punctuality for all appointments.
• Expense Management: Submit and business expense reports, focusing on cost efficiency. Spend Grimco money like it is your money.

REQUIREMENTS

• Experience: Experienced in managing the full sales cycle and customer relationships. Familiarity with cross-selling and upselling. Ability to understand customer needs and adapt/problem solve. Familiarity with sales platforms and tools.
• Teamwork: Proven ability to work collaboratively, earning trust and respect from colleagues.
• Negotiation Skills: Excellent negotiation abilities and a proactive, solution-oriented attitude.
• Communication: Strong written and verbal communication skills, with the confidence to engage in discussions.
• Time Management: Effective time management skills. A strong sense of urgency in addressing customer concerns and resolving issues.
• Adaptability: Ability to understand and adapt to evolving business and technology landscapes. Dynamic, curious, and enthusiastic personality focused on customer service.
• Knowledge: Pursue opportunities to grow personal knowledge of Grimco’s business model and best practices. Focused on market expansion and growth opportunities for Grimco.