QUALIFICATIONS:

• Experience:
• At least 2 years of experience in sales in a client-facing role.
• Experience in luxury retail or photography sales is a plus.
• Skills:
• Strong verbal communication and interpersonal skills.
• Ability to guide clients through decisions and handle objections effectively.
• Highly organized with attention to detail.
• High emotional intelligence.
• Technical Proficiency:
• Comfortable using tools like ProSelect, Zoom, Google Drive, and Go High Level (training available).
• Personal Attributes:
• Professional, personable, and motivated to exceed client expectations.
• A passion for creating meaningful client experiences.
• Photo industry knowledge an asset.
  Expectations: Evenings and weekends PST time zone are require.
  Tools required: Computer with 8gb of ram, 50 mpbs of internet speeds, noise cancelling headphones.
  Job Type: Full-time
  Pay: $25.00-$30.00 per hour
  Expected hours: 15 – 30 per week

Benefits:

• Flexible schedule
• Paid time off

Education:

• Secondary School (required)

Experience:

• sales: 5 years (required)
• Customer service: 2 years (required)

Language:

• Fluent English (required)

Work Location: Remot

• Client Consultations:
• Conduct sales ordering appointments via Zoom, to present client portraits from their photo sessions.
• Guide clients through the process of selecting their favourite portraits and products.
• Product Knowledge and Recommendations:
• Provide expert advice on print options, wall art, and digital packages.
• Assist clients in creating custom orders that reflect their needs and preferences.
• Objection Handling and Closing Sales:
• Address client concerns or hesitations with empathy and professionalism.
• Confidently overcome objections to ensure client satisfaction and close sales.
• Administrative Support:
• Use tools like ProSelect, Google Suite, Slack, Go High Level and more to organize and manage client details.
• Accurately process orders and maintain client records.
• Customer Experience:
• Build rapport with clients to create a positive and memorable experience.
• Ensure a luxury-level service that aligns with our studio’s brand values.