Sales Representative (s) at Dorbe Leit Consulting

Nairobi, , Kenya -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

35000.0

Posted On

09 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Lead Generation, Negotiation, Product Demonstration, CRM, Customer Satisfaction, Market Research

Industry

Human Resources Services

Description

Company Description Our client is a technology company that is working to connect over 1 million homes in Africa to satelite internet services. This role reports to the Business Manager. Job Description Job Purpose: To drive the acquisition of new customers and maximize sales revenue by effectively presenting products/services, actively generating and nurturing leads, converting leads, and ensuring high levels of customer satisfaction. Key Responsibilities: Generating and Nurturing Leads: Proactively identify and pursue new sales opportunities through various channels, including referrals, community engagement, and local events. Distribute marketing materials and engage in local promotional activities to attract potential customers. Capture and qualify lead information accurately in the CRM system for follow-up. Follow up diligently on all assigned leads (walk-ins, web inquiries, phone calls) to move them through the sales pipeline. Achieving Sales Targets (Units Sold & Revenue Generated): Proactively engage with walk-in customers and follow up on leads to identify their needs and recommend suitable products/services. Conduct effective product demonstrations and articulate value propositions to prospective customers. Negotiate and close deals to meet or exceed weekly and monthly unit and revenue targets. Maintain an in-depth knowledge of the product, pricing, and promotional offers. Customer Conversion: Develop and implement effective sales techniques to convert inquiries and leads into successful sales. Address customer objections and concerns professionally to move them through the sales funnel. Maintain accurate records of customer interactions and conversion outcomes. Ensuring Customer Satisfaction: Provide excellent pre-sale and post-sale customer service, ensuring a positive customer experience. Actively solicit and respond to customer feedback (e.g., through quick surveys or ratings). Resolve customer queries or escalate issues promptly to ensure customer satisfaction and loyalty. Reporting & Administration: Accurately record all sales transactions, lead sources, and customer data. Provide regular reports on sales performance, conversion rates, and customer feedback to the Business Manager. Qualifications 2 years of aggressive sales experience selling technology solutions in Kenya. Additional Information Starting salary is Kshs 35,000 per month.

Responsibilities

The Sales Representative is responsible for driving the acquisition of new customers and maximizing sales revenue. This includes generating leads, converting inquiries into sales, and ensuring high levels of customer satisfaction.