Sales Research Associate at Imperative Logistics

Carlsbad, California, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

24.0

Posted On

09 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Research, Lead Generation, Customer Service, Communication Skills, CRM Management, Data Entry, Relationship Building, Market Research, Time Management, Emotional Intelligence, Team Collaboration, Cold Calling, Email Outreach, Territory Mapping, Detail Orientation, Multi-tasking

Industry

Logistics;Transportation;Supply Chain and Storage

Description

The Sales Research Associate plays a key role in identifying new sales opportunities through proactive lead and account research. This position involves sourcing potential clients, qualifying leads via high-volume phone and email outreach, and cultivating relationships to build trust and rapport. The Associate will work closely with the sales team to route qualified leads, assist with territory mapping, and ensure the accuracy of CRM data entry and management. With a strong focus on customer needs and market trends, this role demands exceptional communication skills and a self-motivated, results-driven attitude. ESSENTIAL JOB FUNCTIONS Identify, pursue, and follow up on leads to establish sales and business development opportunities Source new sales opportunities through tele-qualifying, including inbound lead follow-up and outbound cold calls and E-mail communications Investigate customer’s business purpose, needs, and requirements to identify opportunities Research accounts, identify key players and generate interest while maintaining updated data in the CRM Manage a CRM system with a high volume of leads and effectively manage and create account profiles, including documenting detailed and accurate notes, verifying all information and user fields, and tracking all related actions into the database Route qualified opportunities to the appropriate sales executives for further development and closure Assist with territory mapping within the CRM for the sales team Maintain knowledge of the industry and current market conditions to effectively communicate with key stakeholders Develop and maintain meaningful relationships and strong communications between accounts, and both the operations and sales team Organize and distribute promotional materials to potential and existing accounts Review sales performance regularly to ensure goals are being met and exceeded Provide administrative and marketing support as needed QUALIFICATIONS AND REQUIREMENTS At least one year in a high-volume phone customer service setting Exceptional verbal and written communication skills, including detail orientation in data entry and data management Strong phone presence and experience dialing 70+ calls per day Competence to build and effectively manage interpersonal relationships at all levels Ability to multi-task, prioritize, and manage time effectively Positive, self-motivated, and driven mentality Ability to successfully navigate conversations through emotional intelligence Proficient with corporate productivity and web presentation tools including experience with a CRM Team-oriented and able to collaborate with a diverse group of individuals Ability to engage clients’ attention and time through effective communication strategies Position pay starting at $24.00/hour + PHYSICAL REQUIREMENTS The position is in an indoor, office environment, requires the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment which requires seeing and the use of a keyboard. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. WHAT WE OFFER Medical, Dental, and Vision insurance 401k + matching contribution HSA + matching contribution Paid Time Off Life Insurance Employer-paid short and long-term disability insurance ...and more! Imperative Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Imperative Logistics Group is a diversified supply chain management company, comprised of a unique portfolio of complementary, premium logistics services focused on Mission Critical Domestic, Fine Arts, and Global Freight Forwarding.

Responsibilities

The Sales Research Associate identifies new sales opportunities through proactive lead and account research. This role involves sourcing potential clients, qualifying leads, and cultivating relationships to build trust and rapport.