Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

WHAT’S THE OPPORTUNITY?

Our Sales Development organization is a key driver of Intercom’s growth, acting as both a talent pipeline and a revenue engine. We identify and engage prospects globally, guiding them through the early stages of the sales process — and laying the foundation for future careers across our Go-to-Market teams.
At Intercom, we’re customer-obsessed and committed to transforming online customer service through a human + AI approach. We believe in balancing working hard with working smart — using data, strategy, and creativity to drive results and continuously improve.
We’re looking for a summer intern to join our Strategic and Enterprise Sales team for a two-month placement. This is a great opportunity to gain hands-on experience in B2B sales operations, account research, and CRM data enrichment, while directly supporting teams that impact revenue and work directly with our flagship AI product.
You’ll play an important role in enhancing the quality of our account and contact data, enabling our Account Executives and Business Development Representatives to better engage with high-potential prospects.

WHAT SKILLS DO I NEED?

• Currently pursuing a Bachelor’s degree in Business, Sales, Technology, or a related field — or early in your career with less than 1 year of professional experience
• Detail-oriented and analytical, with strong research skills
• Excellent verbal and written communication skills
• Motivated to build a career in sales and technology
• Comfortable using tools like LinkedIn and Google Workspace
• Proactive and self-motivated, able to manage tasks independently with light guidance
• Interested in technology, sales, AI, and customer experience
• Fluent in English

Please refer the Job description for details