Sales/Service Agent at Adam's Pest Control Inc

Medina, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Scheduling, Communication, Problem Solving, Typing, Computer Skills, Consultative Sales

Industry

Environmental Services

Description

Drive business growth by converting inbound leads into customers, upselling and upgrading services, and retaining existing accounts, while also coordinating and optimizing daily schedules for up to three pest control technicians. This role blends consultative sales, customer experience, and operational scheduling to maximize revenue, efficiency, and customer satisfaction. Adam’s Pest Control - Nisswa office, is currently hiring a full-time Sales/Service Agent Adam's is a family-owned and operated business with over 50 years of continuous growth! We are committed to friendly service, effective solutions, and 100% customer satisfaction. Location: Medina, MN - Up to one day working at home a week after the training period Position Type: Full-Time • Hourly + Commission Incentives For New Sales • Non-Exempt Benefits: * Hourly + Commissions (no quotas or outbounds sales) * Health, Dental, Vision, & More * PTO, Paid Holidays, and Sick Leave General Tasks: Sales: * Convert inbound calls, texts, chats, and emails into booked services and recurring plans * Sell residential services and select commercial services that best fit the needs of the customer and company * Proactively identify opportunities to enhance customer plans through upgrades and added services Service: * Schedule and optimize routes for up to three technicians * Support inbound estimate and scheduling queues * Confirm appointments, adjust schedules as needed, and maintain route completion standards. General Requirements: * High School Diploma or GED equivalent * Minimum of 2 years of customer service experience preferred * Proficient computer and phone skills * Excellent typing skills (at least 40 WPM) * Background in telecommunications is highly preferred but not required * Ability to pass a drug screen and criminal background check Hours: * 8:00 AM to 5:00 PM, Monday - Friday * Rotating Monthly Saturdays from 8:00 AM to 12:00 PM (only for peak season April-September) * Interested applicants must be flexible and able to work as early as 7:00 am and/or as late as 6:00 pm at least one day per week during peak season. * This role does provide some flexibility. About Adam’s Pest Control: Adam's is a family-owned and operated business with over 50 years of continuous growth. At Adam's, we prioritize friendly service, effective solutions, and ensuring 100% customer satisfaction. We are renowned locally and nationally for our innovation and solid leadership, offering the advantages of a larger company with the personalized touch of a family-owned business. Our culture celebrates achievements and supports individual growth, making Adam's an exceptional workplace. Join us and experience the difference at Adam's Pest Control! Adam’s Pest Control is an AA/EEO employer.

Responsibilities

The Sales/Service Agent is responsible for converting inbound leads into customers and optimizing daily schedules for pest control technicians. This role combines sales, customer experience, and operational scheduling to enhance revenue and customer satisfaction.